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For Companies At a Glance
- Tasks: Build partnerships, manage service flows, and create exceptional guest experiences.
- Company: Luxury hotel in London with a focus on hospitality and art.
- Benefits: Competitive hourly pay and extensive benefits package.
- Why this job: Join a prestigious team and make a real difference in guest experiences.
- Qualifications: Strong customer service skills and a passion for art and hospitality.
- Other info: Full-time role with a 4-on 4-off schedule.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in London is seeking an experienced Assistant Head Concierge. The role involves building partnerships with local businesses, managing service flows, and providing exceptional guest experiences. You will support the Head Concierge and represent the department in their absence, ensuring guests are welcomed warmly and personal needs are met.
Ideal candidates should possess strong customer service skills and a passion for art and hospitality. This full-time position includes competitive hourly pay and extensive benefits.
Senior Concierge Lead — 4-on 4-off in London employer: artotel
Contact Detail:
artotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Concierge Lead — 4-on 4-off in London
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at luxury hotels. Attend events or join online groups where you can meet potential colleagues and learn about job openings.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for art and hospitality shine through. Share stories that highlight your customer service skills and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Research the hotel! Before any interviews, dive into the hotel's history, values, and partnerships with local businesses. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Senior Concierge Lead. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Senior Concierge Lead — 4-on 4-off in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service skills in your application. Use examples that demonstrate how you've handled challenging situations or exceeded guest expectations. We value candidates who can manage service flows smoothly and keep guests happy!
Tailor Your Application: Don’t just send out the same application everywhere! Tailor your CV and cover letter to reflect the specific requirements of the Senior Concierge Lead role. Mention your experience with local businesses and how you can build partnerships that enhance our guests' experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it shows us that you’re serious about joining our team. Plus, you’ll get to see all the amazing benefits we offer right there!
How to prepare for a job interview at artotel
✨Know Your Luxury Hospitality
Familiarise yourself with the luxury hotel sector, especially in London. Research the hotel’s unique offerings and local partnerships they have established. This will help you demonstrate your understanding of the industry and how you can contribute to enhancing guest experiences.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past roles where you went above and beyond for guests. Highlight situations where you resolved issues or created memorable experiences. This will illustrate your strong customer service skills and passion for hospitality.
✨Understand the Role of a Concierge
Brush up on the key responsibilities of a Senior Concierge Lead. Be ready to discuss how you would manage service flows and build partnerships with local businesses. Showing that you understand the intricacies of the role will set you apart from other candidates.
✨Express Your Passion for Art and Hospitality
Since the job requires a passion for art and hospitality, think about how these interests intersect in your life. Prepare to share your thoughts on how art can enhance guest experiences and how you can incorporate this into your role as a concierge.
