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- Tasks: Provide exceptional support and manage customer inquiries for an innovative art technology platform.
- Company: Leading tech platform in the art world with a focus on client satisfaction.
- Benefits: Hybrid work model, opportunities for development, and a vibrant team culture.
- Why this job: Join a creative industry and make a real difference in client experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with potential for growth in SaaS support.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology platform in the art world is seeking a Client Liaison Specialist to provide exceptional support and ensure customer satisfaction. This role involves managing customer inquiries, onboarding new clients, and supporting users of the Artlogic platform. You'll work closely with various teams to enhance the client experience and contribute to long-term success. This position is based in London with a hybrid work model, offering opportunities for development in customer experience and SaaS support.
Client Experience Specialist – Hybrid London employer: Artlogic
Contact Detail:
Artlogic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Specialist – Hybrid London
✨Tip Number 1
Network like a pro! Reach out to people in the art and tech industries, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products, like the Artlogic platform, and think about how your skills can enhance the client experience. We want to see you shine!
✨Tip Number 3
Practice your communication skills! As a Client Experience Specialist, you'll need to convey information clearly and empathetically. Role-play with a friend or use online resources to polish your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Client Experience Specialist – Hybrid London
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for providing exceptional support. Share any relevant experiences where you've gone above and beyond to ensure customer satisfaction – we love to hear about that!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your skills that align with the Client Experience Specialist role. Mention specific experiences related to onboarding clients or managing inquiries, as this will show us you understand what we're looking for.
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Artlogic
✨Know the Artlogic Platform Inside Out
Before your interview, make sure you familiarise yourself with the Artlogic platform. Understand its features and how it benefits users. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the client experience.
✨Prepare for Customer Scenarios
Think of common customer inquiries or issues that might arise in a SaaS environment. Prepare specific examples of how you would handle these situations. This demonstrates your problem-solving skills and your ability to provide exceptional support.
✨Show Your Team Spirit
Since this role involves working closely with various teams, be ready to discuss your experience collaborating with others. Share examples of how you've contributed to team success in previous roles, highlighting your communication skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
