Skincare Counter Manager

Skincare Counter Manager

Norwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver luxury skincare services and achieve sales targets.
  • Company: Join a prestigious beauty brand known for excellence and innovation.
  • Benefits: Competitive salary, training opportunities, and a vibrant work environment.
  • Why this job: Be part of a luxury brand and make a real impact on clients' beauty journeys.
  • Qualifications: Experience in beauty management and a passion for skincare.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

A luxury beauty brand is looking for an experienced Skincare Counter Manager in Norwich.

The role

As Counter Manager, you will actively drive business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.An overview of your responsibilities:General

  • Lead and manage the team, build spirit and excellence.
  • Set goals, schedules and ensure high-quality service.
  • Welcome and maintain confidentiality, manage customer files.
  • Oversee counter operations and opportunities
  • Build relationship with store management
  • Manage budgets and orders, follow company policies.
  • Develop clientele, plan events, network in community.

Sales

  • Lead team to achieve/exceed sales targets.
  • Proactively sell, link-sell and provide luxury service.
  • Increase average transaction value and items per transaction.
  • Organise counter activities and manage appointments.

Management

  • Coach and develop team members, manage stock levels.
  • Grow business through events and appointments.
  • Ensure all tasks are completed to a high standard.
  • Proactively manage beauty therapists’ performance.

Service

  • Be knowledgeable on all the brand’s products.
  • Demonstrate products through consultations and makeovers.
  • Recruit new clients, build relationships and gain loyalty.
  • Educate clients on products and brands.
  • Achieve CRM and service targets.

How you\’ll dazzle us

Our ideal candidate has high end Beauty Counter manager experience, ideally with Beauty Level 2/3.To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.

What\’s next

If you have the drive and ambition to run this amazing business then apply today via the form below!

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Skincare Counter Manager employer: Artisan People

Join a prestigious luxury beauty brand as a Skincare Counter Manager in Norwich, where you will lead a passionate team dedicated to delivering exceptional service and achieving sales excellence. Our vibrant work culture fosters collaboration and personal growth, offering you the opportunity to develop your skills while building lasting relationships with clients. With a focus on innovation and community engagement, we provide a unique environment that empowers you to thrive in the luxury beauty sector.
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Contact Detail:

Artisan People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Skincare Counter Manager

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with their products and values. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.

✨Tip Number 2

Network like a pro! Attend beauty events or workshops in your area. Meeting people in the industry can lead to job opportunities and valuable connections that might just help you land that Skincare Counter Manager role.

✨Tip Number 3

Practice your pitch! Be ready to talk about your experience and how you can drive sales and manage a team effectively. A confident and engaging conversation can make all the difference during interviews.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s the best way to get noticed by hiring managers looking for someone just like you!

We think you need these skills to ace Skincare Counter Manager

Team Leadership
Sales Management
Customer Service Excellence
Client Relationship Management (CRM)
Event Planning
Budget Management
Product Knowledge
Coaching and Development
Networking Skills
Performance Management
Luxury Service Delivery
Communication Skills
New Business Development
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working in luxury skincare. We want to see your enthusiasm for the role!

Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams in the past and any successful sales targets you've achieved together. We love a good success story!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with the responsibilities listed. We appreciate when candidates take the time to personalise their applications.

Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well. And don’t forget to apply through our website – it’s the best way to ensure we see your application!

How to prepare for a job interview at Artisan People

✨Know Your Products Inside Out

Make sure you’re well-versed in the brand’s product range. Be prepared to discuss specific products, their benefits, and how they can meet different client needs. This will show your passion for the brand and your ability to educate clients effectively.

✨Showcase Your Leadership Skills

As a Skincare Counter Manager, you’ll need to lead a team. Prepare examples of how you’ve successfully managed and motivated a team in the past. Highlight your coaching techniques and how you’ve helped team members achieve their sales targets.

✨Demonstrate Your Sales Savvy

Be ready to discuss your sales strategies and how you’ve exceeded targets in previous roles. Think of specific instances where you’ve linked products or upsold services, and be prepared to share these success stories during the interview.

✨Prepare for Client Scenarios

Anticipate questions about how you would handle various client situations. Practice role-playing scenarios where you demonstrate exceptional customer service, manage complaints, or build relationships with new clients. This will showcase your problem-solving skills and customer-centric approach.

Skincare Counter Manager
Artisan People
Location: Norwich

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