At a Glance
- Tasks: Lead a dynamic team in the beauty and wellness industry, ensuring smooth operations and exceptional customer experiences.
- Company: Fast-paced company at the forefront of beauty and wellness.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Join a collaborative environment with opportunities for growth and innovation.
- Why this job: Make a real impact in a thriving industry while honing your leadership skills.
- Qualifications: Experience in managing operational teams and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment.
We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board.
Key responsibilities include:
- Leading and managing the Operations team, assessing workloads and allocating accounts
- Managing and developing the team through weekly catch-ups and tailored development plans
- Managing the full operational process, responding to follow-up queries and customer needs
- Maintaining strong working relationships with warehouse partners and improving fulfilment processes
- Updating warehouse teams on B2B requirements such as kitting and reworks
- Overseeing order fulfilment, export documentation, and compliance paperwork
- Acting as the point of escalation for urgent issues and key projects
- Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration)
- Supporting credit control with account reconciliation
- Working with the Ecommerce team to resolve stock/order issues and reduce web errors
- Creating reports to monitor open orders and support wider business decisions
- Providing weekly updates on operational performance and ongoing projects
- Supporting Sales teams across various territories and planning seasonal product launches
- Driving the S&OP process through post-activity evaluations
How You’ll Dazzle Us
- You’ve got proven experience managing operational teams within a fast-moving business
- You’re a strong communicator who builds trusted relationships across departments
- You thrive under pressure, love improving processes, and have a sharp eye for detail
- You’re confident using ERP systems (such as SAP or Business Central)
- You take ownership and have a proactive, solution-focused mindset
- You’re comfortable reporting to senior leadership and contributing to business-wide strategy
- Your time management and organisational skills are second to none
- You’ve got experience working across B2B, wholesale and ecommerce functions
What’s Next
Apply now via the form below!
Operations Manager employer: Artisan People
Join a vibrant and innovative company at the forefront of the beauty and wellness industry, where your role as Operations Manager will be pivotal in driving operational excellence. We pride ourselves on fostering a collaborative work culture that encourages personal and professional growth, offering tailored development plans and opportunities to lead impactful projects. Located in a dynamic environment, we provide our employees with the chance to thrive in a fast-paced setting while enjoying the benefits of strong team relationships and a commitment to continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those in operations. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or interviews, be ready to discuss specific examples of how you've improved processes or led teams in your previous roles.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. You never know what might come of it!
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for scenario-based questions. Think about how you would handle operational challenges or improve fulfilment processes, and have your answers ready to impress.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in managing operational teams and any specific achievements that showcase your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share examples of how you've improved processes or built strong relationships across departments, and don’t forget to show your passion for the beauty and wellness industry!
Showcase Your Skills:We want to see your skills in action! Mention your experience with ERP systems like SAP or Business Central, and give us a glimpse into your time management and organisational prowess. This is your chance to shine!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Artisan People
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager in the beauty and wellness industry. Familiarise yourself with order processing, logistics, and B2B fulfilment. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience managing teams. Think of specific examples where you've led a team through challenges or improved processes. Highlight your ability to build relationships across departments, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Mindset
Operations can be unpredictable, so come ready with examples of how you've tackled urgent issues in the past. Discuss your proactive approach to finding solutions and improving operational processes, which will resonate well with the interviewers.
✨Prepare Questions That Matter
At the end of the interview, have insightful questions ready about their current operational challenges or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
