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- Tasks: Lead a team to deliver luxury beauty experiences and drive sales.
- Company: Join a prestigious luxury beauty brand in Norwich.
- Benefits: Competitive salary, team incentives, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real impact in the beauty industry.
- Qualifications: Experience in luxury beauty management and strong sales skills.
- Other info: Exciting career development opportunities in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A luxury beauty brand is looking for an experienced Skincare Counter Manager in Norwich.
The role involves actively driving business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.
An overview of your responsibilities:
- General
- Lead and manage the team, build spirit and excellence.
- Set goals, schedules and ensure high-quality service.
- Welcome and maintain confidentiality, manage customer files.
- Oversee counter operations and opportunities.
- Build relationship with store management.
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in community.
- Sales
- Lead team to achieve/exceed sales targets.
- Proactively sell, link-sell and provide luxury service.
- Increase average transaction value and items per transaction.
- Organise counter activities and manage appointments.
- Management
- Coach and develop team members, manage stock levels.
- Grow business through events and appointments.
- Ensure all tasks are completed to a high standard.
- Proactively manage beauty therapists’ performance.
- Service
- Be knowledgeable on all the brand’s products.
- Demonstrate products through consultations and makeovers.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Our ideal candidate has high end Beauty Counter manager experience, ideally with Beauty Level 2/3. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales. With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.
If you have the drive and ambition to run this amazing business then apply today via the form below!
Counter Manager in Norwich employer: Artisan People
Contact Detail:
Artisan People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in Norwich
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. This way, when you chat with potential employers, you can show off your knowledge and passion for the luxury beauty sector.
✨Tip Number 2
Network like a pro! Attend beauty events or local meet-ups to connect with industry professionals. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself and your experience. When you meet someone from the beauty world, you’ll be ready to impress and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Counter Manager in Norwich
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for the beauty industry shine through! Share your experiences and what excites you about working in luxury skincare. We want to see your enthusiasm for the role!
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've motivated teams in the past and any successful sales targets you've achieved together. We love a good success story!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with the responsibilities listed. We appreciate when candidates take the time to personalise their applications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just fill out the form and attach your documents!
How to prepare for a job interview at Artisan People
✨Know Your Products Inside Out
Make sure you’re well-versed in the brand’s product range. Be prepared to discuss specific products, their benefits, and how they can meet different client needs. This will show your passion for the brand and your ability to educate clients effectively.
✨Showcase Your Leadership Skills
As a Counter Manager, you’ll need to lead a team. Prepare examples of how you’ve successfully managed and motivated a team in the past. Highlight your coaching techniques and how you’ve helped team members achieve their sales targets.
✨Demonstrate Your Sales Savvy
Be ready to discuss your sales strategies and how you’ve exceeded targets in previous roles. Think of specific instances where you’ve linked products or upsold services, and be prepared to share these success stories during the interview.
✨Engage with the Interviewers
Treat the interview like a conversation. Ask questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
