Ecommerce Manager

London Full-Time No home office possible

The London Transport Museum is looking for a dedicated Ecommerce Manager. This is a 6-month contract based in London, hybrid role.

Key accountabilities:

To manage the ecommerce team in the day-to-day operation of the online webshop.
Manage delivery of the ecommerce strategy, including growth in website traffic, database, conversion rates, repeat customers and average order value.
Work with Retail Merchandiser to produce periodic KPI reports for the online shop.
Maintain third-party service provider contracts, ensuring partnerships are operating effectively to maximise sales and margin.
Work closely with the Buying Team to ensure the vision for the product offer is reflected in the online shop.
Manage and maintain the customer shopping journey, identifying opportunities and implementing fixes.
Work with the Marketing Manager to utilise the online customer database, with appropriate segmentation of data for marketing ecommerce.
Be involved in the planning and development of regular e-newsletters for the retail team to drive online sales and turnover.

Sound knowledge of ecommerce in the retail sector.
Technical knowledge of web tools and processes.
Demonstrable experience of working with Magento online platform.
Sound understanding of EPOS and finance systems – knowledge of Futura and SAP is desirable.
Knowledge of increasing sales and profit.
Strong analytical skills.
Strong leadership skills to inspire and motivate teams.
Strong Excel skills.
Organised and methodical with good attention to detail.
Excellent collaborative skills and the ability to contribute to creating a productive working environment.
Proactive, self-motivated, and experienced in managing multiple priorities.
Calm under pressure and able to organise and prioritise workload.

Apply now via the form below!

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Contact Detail:

Artisan People Recruiting Team