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For Companies At a Glance
- Tasks: Manage a luxury counter, drive sales, and provide exceptional customer service.
- Company: Join a prestigious wellness brand in a leading London department store.
- Benefits: Earn commission on sales and enjoy a dynamic work environment.
- Why this job: Be a brand ambassador and make an impact in the luxury wellness sector.
- Qualifications: Retail management experience, strong sales skills, and a passion for wellness.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales.
The role
You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen.
Key Responsibilities:
- Sales and Customer Service: Drive sales through effective customer engagement and expert product knowledge. Achieve and exceed sales targets, implementing strategies to boost performance. Provide personalised consultations, educating customers on the benefits of the products. Maintain a deep understanding of the product portfolio.
- Operational Excellence: Ensure the counter is impeccably presented and stocked at all times. Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines. Monitor and report on sales performance, customer feedback, and market trends.
- Brand Representation: Act as the face of the brand, upholding the brand’s prestige and values. Build and maintain strong relationships with store staff and customers. Coordinate with marketing and PR teams for in‑store events and promotions.
How you’ll dazzle us
You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast‑paced, high‑pressure environment.
What’s next
If this sounds like you, apply now via the form below!
Counter Manager employer: Artisan People
Contact Detail:
Artisan People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into their products and values. This way, you can show off your passion for luxury wellness and beauty tech, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage customers and drive sales at the counter. Role-play with a friend or in front of the mirror to nail that confident delivery and expert product knowledge.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Counter Manager
Some tips for your application 🫡
Show Your Passion: Let your love for luxury wellness and beauty tech shine through in your application. We want to see how your enthusiasm aligns with our brand values, so don’t hold back!
Highlight Your Sales Skills: Make sure to showcase your proven sales experience and any strategies you've used to exceed targets. We’re looking for someone who can drive sales, so give us the details!
Personalise Your Approach: Tailor your application to reflect the specific role of Counter Manager. Mention how you would engage customers and provide personalised consultations that educate them about our products.
Keep It Neat and Professional: Just like we maintain an impeccably presented counter, ensure your application is well-organised and free of errors. A polished application reflects your attention to detail, which is key in this role!
How to prepare for a job interview at Artisan People
✨Know Your Products Inside Out
Make sure you have a deep understanding of the luxury wellness and beauty tech products you'll be representing. Familiarise yourself with their benefits, ingredients, and unique selling points. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Think of specific examples where you implemented strategies that boosted performance. This will show the interviewers that you have the sales acumen they’re looking for.
✨Demonstrate Exceptional Customer Service
Be ready to share instances where you provided outstanding customer service. Highlight how you personalised consultations and built relationships with customers. This is crucial for a role that revolves around being a brand ambassador.
✨Dress the Part
Since this is a luxury brand, your appearance matters. Dress smartly and in line with the brand's image. This not only shows your professionalism but also reflects your understanding of the brand’s values and prestige.
