Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team in the beauty and wellness industry, ensuring smooth operations and exceptional customer experiences.
- Company: Fast-paced company at the forefront of beauty and wellness.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Why this job: Make a real impact in a thriving industry while honing your leadership skills.
- Qualifications: Experience in managing operational teams and strong communication skills.
- Other info: Join a collaborative environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment.
We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board.
Key responsibilities include:
- Leading and managing the Operations team, assessing workloads and allocating accounts
- Managing and developing the team through weekly catch-ups and tailored development plans
- Managing the full operational process, responding to follow-up queries and customer needs
- Maintaining strong working relationships with warehouse partners and improving fulfilment processes
- Updating warehouse teams on B2B requirements such as kitting and reworks
- Overseeing order fulfilment, export documentation, and compliance paperwork
- Acting as the point of escalation for urgent issues and key projects
- Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration)
- Supporting credit control with account reconciliation
- Working with the Ecommerce team to resolve stock/order issues and reduce web errors
- Creating reports to monitor open orders and support wider business decisions
- Providing weekly updates on operational performance and ongoing projects
- Supporting Sales teams across various territories and planning seasonal product launches
- Driving the S&OP process through post-activity evaluations
How You’ll Dazzle Us
- You’ve got proven experience managing operational teams within a fast-moving business
- You’re a strong communicator who builds trusted relationships across departments
- You thrive under pressure, love improving processes, and have a sharp eye for detail
- You’re confident using ERP systems (such as SAP or Business Central)
- You take ownership and have a proactive, solution-focused mindset
- You’re comfortable reporting to senior leadership and contributing to business-wide strategy
- Your time management and organisational skills are second to none
- You’ve got experience working across B2B, wholesale and ecommerce functions
What’s Next
Apply now via the form below!
Operations Manager in City of London employer: Artisan People
Contact Detail:
Artisan People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry, especially those in operations. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s operations and recent projects. Show us you’re not just another candidate; demonstrate your knowledge and how you can contribute to improving their processes.
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you’ll need to build relationships across departments. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your experience in managing teams, improving processes, and any relevant ERP systems you've used. We want to see how you can dazzle us with your background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this fast-paced environment. Share specific examples of how you've led teams and improved operations in previous roles. We love a good story!
Showcase Your Communication Skills: As an Operations Manager, strong communication is key. In your application, demonstrate how you've built relationships across departments and resolved issues effectively. We want to see that you can connect with various teams and stakeholders.
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Artisan People
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the key responsibilities of an Operations Manager. Brush up on your knowledge of order processing, logistics, and B2B fulfilment. Being able to discuss specific processes and improvements you've implemented in past roles will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in fast-paced environments. Think about times when you’ve assessed workloads, allocated accounts, or developed team members through tailored plans. Highlighting your ability to lead and inspire a collaborative team will resonate well with the interviewers.
✨Communicate Effectively
As a strong communicator, you’ll need to demonstrate your ability to build relationships across departments. Practice articulating how you’ve resolved conflicts or improved communication between teams in previous roles. This will showcase your interpersonal skills and your understanding of the importance of collaboration in operations.
✨Be Solution-Focused
During the interview, be prepared to discuss challenges you've faced and how you overcame them. Emphasise your proactive mindset and provide examples of how you’ve improved processes or resolved urgent issues. This will illustrate your ability to think on your feet and contribute positively to the company’s operational strategy.