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- Tasks: Support the Operations team by processing orders and managing customer communications.
- Company: Join a dynamic beauty industry client based in London.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be part of a vibrant team that values communication and efficiency.
- Qualifications: Experience in the beauty industry and knowledge of MS Office and relevant software required.
- Other info: Ideal for those who thrive in fast-paced environments and love building relationships.
The predicted salary is between 28800 - 42000 £ per year.
Our client is looking for an experienced and dedicated Wholesale Operations Executive to be based in London.
To support the requirements of the Operations team, primarily through the efficient processing of product orders and close management of support networks. Ensuring both external and internal customers receive the best service and latest information available. Key responsibilities will be to:
- Collaborate with warehouses for order updates, dispatch details, and project timelines.
- Provide shipping and fulfilment information to customers and account managers.
- Assist Finance with POD requests, credit notes, invoicing, and dispute resolution.
- Handle stock errors efficiently, reporting issues to relevant teams.
- Manage backorders and communicate stock availability to stakeholders.
- Manage customer returns in collaboration with sales, customers, and warehouse.
- Liaise with US and UK warehouses on special deliveries, transit times, and export documents.
- Create reports on operational stats and performance for Operations Management.
- Provide weekly updates on projects, KPIs, and outstanding issues.
- Work collaboratively with Sales teams on key account data overviews.
- Be the first point of contact for all operational matters.
- Support and participate in IT and warehouse projects.
Our ideal candidate has worked within the beauty industry, has intermediate knowledge of MS Office (Excel), and knowledge of SAP, SAGE 200 (or relevant software). You will need to be familiar with EDI process and have numerical and literacy skills.
You should have excellent verbal and written communication skills, attention to detail and time management. You should be a charismatic relationship builder who will be engaged within the business and have a flexible approach to work.
Wholesale Operations Executive employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Executive
✨Tip Number 1
Familiarize yourself with the beauty industry and its specific operational challenges. Understanding the nuances of this sector will help you stand out as a candidate who is not only experienced but also passionate about the field.
✨Tip Number 2
Brush up on your MS Office skills, especially Excel. Being able to create reports and analyze data efficiently will be crucial in this role, so consider taking an online course or practicing with real datasets.
✨Tip Number 3
Network with professionals in the beauty industry, particularly those involved in operations. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 4
Prepare to discuss your experience with EDI processes and any relevant software like SAP or SAGE 200 during interviews. Be ready to provide examples of how you've used these tools to improve operational efficiency in past roles.
We think you need these skills to ace Wholesale Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale operations, particularly within the beauty industry. Emphasize your skills in MS Office, SAP, and EDI processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the beauty industry. Mention specific experiences that demonstrate your ability to manage orders, communicate effectively, and resolve disputes.
Highlight Key Skills: In your application, clearly outline your verbal and written communication skills, attention to detail, and time management abilities. Provide examples of how you've successfully built relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Artisan People Group
✨Show Your Industry Knowledge
Make sure to highlight your experience in the beauty industry during the interview. Discuss specific examples of how you've managed operations or collaborated with teams in this sector, as it will demonstrate your understanding of the unique challenges and requirements.
✨Demonstrate Your Technical Skills
Be prepared to discuss your proficiency with MS Office, especially Excel, and any experience you have with SAP or SAGE 200. You might be asked to provide examples of how you've used these tools to improve operational efficiency or manage data.
✨Communicate Clearly and Effectively
Since excellent verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain complex processes in a simple way, as you may need to liaise with various stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as how you would handle stock errors or manage customer returns. Think of specific scenarios from your past experiences where you successfully navigated similar challenges.
