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- Tasks: Lead global ecommerce strategy and enhance customer experience for a premium beauty brand.
- Company: Join a leading beauty brand focused on innovation and digital excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a high-performing team and contribute to strategic business direction.
- Why this job: Shape the future of ecommerce in the beauty industry and drive impactful results.
- Qualifications: Proven ecommerce leadership with experience managing a P&L over £10 million.
The predicted salary is between 80000 - 100000 £ per year.
A premium beauty brand is looking for an experienced Head of Ecommerce and Trading to lead global digital performance and customer experience.
This is a senior leadership position responsible for owning the global ecommerce strategy, trading performance and end to end digital customer journey. You will combine strategic direction with hands on execution, ensuring digital channels deliver exceptional commercial results and a best in class customer experience.
Key responsibilities include:
- Own and deliver the global ecommerce, trading and digital marketing strategy to drive revenue growth, profitability and ROI.
- Lead the Shopify platform and digital roadmap, overseeing site functionality, integrations, compliance and continuous innovation.
- Drive performance marketing across all channels, managing agency and partner relationships to optimise acquisition and efficiency.
- Own CRM and customer lifecycle strategy, including segmentation, loyalty and retention to maximise lifetime value.
- Lead site optimisation, CRO and user experience improvements using data to enhance conversion, AOV and engagement.
- Set and manage budgets and forecasts, aligning trading plans with stock availability and operational execution.
- Own reporting and performance analysis to identify growth opportunities and deliver against commercial objectives.
- Oversee content, promotional and campaign planning in line with wider brand, marketing, PR and retail activity.
- Ensure a seamless customer experience from acquisition through to delivery.
- Lead, develop and inspire a high performing ecommerce team while remaining actively involved in key initiatives.
- Contribute to wider business strategy and direction as part of the senior leadership team.
We are ideally looking for candidates who have managed an ecommerce P&L of over £10 million. You are an experienced ecommerce leader with a strong track record of building and executing digital strategies across acquisition and retention channels. You understand how to balance commercial performance with customer experience and know how to turn data into action.
With deep knowledge of Shopify, Klaviyo, Google Analytics, paid media platforms and SEO and PPC, you have experience managing agencies, teams and third party partners. You are commercially astute, highly analytical and confident influencing stakeholders at all levels. You are organised, detail focused and comfortable managing multiple priorities. Experience with Shopify Plus, Klaviyo and within the beauty sector will be highly advantageous, as will an interest in digital trends and skincare.
Head of Ecommerce and Trading in Slough employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce and Trading in Slough
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your achievements in ecommerce and trading. This is your chance to shine and demonstrate your skills beyond the CV.
✨Tip Number 3
Prepare for interviews by researching the company’s digital strategy and recent campaigns. We want you to walk in with insights that show you’re not just a candidate, but a potential game-changer for their ecommerce team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of Ecommerce and Trading in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your ecommerce achievements, especially if you've managed a P&L over £10 million, as this is a key requirement for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Head of Ecommerce and Trading role. Share your passion for the beauty industry and how your strategic vision aligns with our goals at StudySmarter.
Showcase Your Data Skills: Since data-driven decision-making is crucial for this role, be sure to include examples of how you've used analytics tools like Google Analytics or Klaviyo to drive performance and improve customer experience in your application.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Artisan People Group
✨Know Your Numbers
Make sure you’re familiar with key metrics related to ecommerce performance, especially if you've managed a P&L over £10 million. Be ready to discuss how you’ve driven revenue growth and improved ROI in your previous roles.
✨Showcase Your Strategic Mindset
Prepare to talk about your experience in developing and executing digital strategies. Highlight specific examples where you balanced commercial performance with customer experience, and how you turned data insights into actionable strategies.
✨Familiarise Yourself with the Tools
Brush up on your knowledge of Shopify, Klaviyo, Google Analytics, and other relevant platforms. Be prepared to discuss how you’ve used these tools to optimise site functionality and enhance user experience.
✨Demonstrate Leadership Skills
As this is a senior role, be ready to share your experiences in leading and inspiring teams. Discuss how you’ve developed high-performing teams and contributed to wider business strategies, showcasing your ability to influence stakeholders at all levels.