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- Tasks: Lead a team to deliver luxury skincare experiences and achieve sales targets.
- Company: Join a neuroscience-based skincare brand in a prestigious London department store.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador, connect with clients, and make a real impact in beauty.
- Qualifications: Experience in high-end beauty management and a passion for exceptional customer service.
- Other info: Ideal for ambitious individuals ready to thrive in a luxury retail setting.
The predicted salary is between 28800 - 43200 £ per year.
We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London. After a decade's worth of research, this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions. As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
As Counter Manager, you will actively drive business, encouraging all beauty therapists consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.
An overview of your responsibilities:
- General
- Lead and manage the team, build spirit and excellence.
- Set goals, schedules and ensure high-quality service.
- Welcome and maintain confidentiality, manage customer files.
- Oversee counter operations and opportunities.
- Build relationship with store management.
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in community.
- Lead team to achieve/exceed sales targets.
- Proactively sell, link-sell and provide luxury service.
- Increase average transaction value and items per transaction.
- Organise counter activities and manage appointments.
- Coach and develop team members, manage stock levels.
- Grow business through events and appointments.
- Ensure all tasks are completed to a high standard.
- Proactively manage beauty therapists’ performance.
- Be knowledgeable on all the brand’s products.
- Demonstrate products through consultations and makeovers.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Essentials
Our ideal candidate has high-end Beauty Counter manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales. With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.
If you have the drive, ambition and experience as a manager in high-end beauty, apply now via the form below!
Skincare Counter Manager (London Area) employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Counter Manager (London Area)
✨Tip Number 1
Familiarise yourself with the brand's neuroscience-based approach to skincare. Understanding how emotions and skin health are linked will not only enhance your product knowledge but also help you connect with clients on a deeper level.
✨Tip Number 2
Network within the luxury beauty sector. Attend industry events or workshops in London to meet potential clients and other professionals. Building relationships can lead to new clientele and opportunities for collaboration.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed and motivated a team in the past. Be ready to discuss specific strategies you've used to achieve sales targets and improve team performance.
✨Tip Number 4
Demonstrate your passion for customer service. Think of ways you can provide a personalised experience for clients, such as tailored consultations or exclusive events, and be prepared to share these ideas during your interview.
We think you need these skills to ace Skincare Counter Manager (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector, particularly any roles where you managed a team or achieved sales targets. Use specific examples to demonstrate your success in similar positions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and customer service. Mention how your background aligns with the brand's values and your understanding of the link between skin and emotions. Be sure to showcase your leadership skills and ability to drive sales.
Showcase Relevant Skills: Emphasise your new business development skills and experience in managing a team. Highlight your ability to educate clients on products and build lasting relationships, as these are crucial for the role of a Skincare Counter Manager.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the luxury beauty industry.
How to prepare for a job interview at Artisan People Group
✨Showcase Your Leadership Skills
As a Skincare Counter Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing and motivating teams. Share specific examples of how you've successfully driven sales and supported your team in achieving targets.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand's products and their unique selling points. During the interview, be ready to discuss how you would educate clients about these products and provide personalised recommendations based on their needs.
✨Highlight Your Sales Achievements
Prepare to talk about your past sales achievements and how you've exceeded targets. Use quantifiable metrics to illustrate your success, such as percentage increases in sales or client retention rates, to show your potential value to the company.
✨Emphasise Customer Service Excellence
Luxury brands thrive on exceptional customer service. Be ready to share examples of how you've provided outstanding service in the past, including how you've handled difficult situations or turned a negative experience into a positive one for the client.
