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- Tasks: Lead a team to drive sales and provide luxury skincare consultations.
- Company: Join a renowned French skincare brand in a beloved UK store.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be a brand ambassador and make a real impact in the beauty industry.
- Qualifications: Experience in high-end beauty management and strong sales skills required.
- Other info: Opportunity to build relationships with clients and grow your own clientele.
The predicted salary is between 36000 - 60000 £ per year.
We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in one of the UK’s most loved stores in the heart of Colchester.
This stunning luxury French skincare brand is world renowned and respected for its high quality products.
As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
The role
As Counter Manager, you will actively drive business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.
An overview of your responsibilities:
General
- Lead and manage the team, build spirit and excellence.
- Set goals, schedules and ensure high-quality service.
- Welcome and maintain confidentiality, manage customer files.
- Oversee counter operations and opportunities
- Build relationship with store management
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in community.
Sales
- Lead team to achieve/exceed sales targets.
- Proactively sell, link-sell and provide luxury service.
- Increase average transaction value and items per transaction.
- Organise counter activities and manage appointments.
Management
- Coach and develop team members, manage stock levels.
- Grow business through events and appointments.
- Ensure all tasks are completed to a high standard.
- Proactively manage beauty therapists’ performance.
Service
- Be knowledgeable on all the brand’s products.
- Demonstrate products through consultations and makeovers.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Essentials
Our ideal candidate has high end Beauty Counter manager experience, ideally with Beauty Level 2/3.
To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.
With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team
Skincare Counter Manager employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Counter Manager
✨Tip Number 1
Familiarize yourself with the luxury skincare brand's product line and values. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the brand, making you a more appealing candidate.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in high-end retail. Attend beauty events or workshops to connect with potential colleagues and gain insights that could set you apart during the hiring process.
✨Tip Number 3
Prepare to discuss specific strategies you've used in previous roles to drive sales and manage teams effectively. Highlighting your past successes will showcase your capability to meet and exceed the expectations outlined in the job description.
✨Tip Number 4
Demonstrate your customer service skills through role-playing scenarios during the interview. Show how you would handle various customer interactions, emphasizing your ability to provide personalized luxury service and build lasting client relationships.
We think you need these skills to ace Skincare Counter Manager
Some tips for your application 🫡
Understand the Brand: Research the luxury French skincare brand thoroughly. Familiarize yourself with their product range, values, and customer service philosophy to tailor your application accordingly.
Highlight Relevant Experience: Emphasize your previous experience in managing beauty counters or teams, particularly in high-end retail. Use specific examples that demonstrate your ability to drive sales and provide exceptional customer service.
Showcase Leadership Skills: Illustrate your leadership and coaching abilities in your application. Mention how you have successfully motivated teams to achieve sales targets and how you plan to do the same in this role.
Personalize Your Application: Make sure to personalize your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the brand, and explain why you would be a great fit for the team.
How to prepare for a job interview at Artisan People Group
✨Showcase Your Leadership Skills
As a Skincare Counter Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing and coaching teams, and how you foster a positive work environment. Share specific examples of how you've motivated your team to achieve sales targets.
✨Demonstrate Product Knowledge
Since this role requires a deep understanding of luxury skincare products, make sure to brush up on the brand's offerings. Be ready to discuss how you would educate clients about these products and provide personalized recommendations during consultations.
✨Highlight Your Sales Achievements
This position is all about driving sales. Prepare to share your past sales achievements and strategies that helped you exceed targets. Use metrics and numbers to illustrate your success and show how you can bring that same energy to the new role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think about how you would handle difficult situations with clients or team members, and be ready to explain your thought process and actions.
