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For Companies At a Glance
- Tasks: Lead a team to achieve sales targets and provide exceptional customer service.
- Company: Join a world-famous department store in the heart of Knightsbridge.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador in luxury beauty, making a real impact on customer experiences.
- Qualifications: Experience in high-end beauty management and a passion for skincare is essential.
- Other info: Opportunity to network within the community and organise exciting events.
The predicted salary is between 36000 - 60000 £ per year.
We have an amazing opportunity for an experienced Skincare Business Manager, based in a world famous department store in the heart of Knightsbridge. As a Business Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
An overview of your responsibilities:
- General
- Lead and manage the team to achieve excellence.
- Set goals, schedules and ensure high-quality service.
- Welcome and maintain confidentiality.
- Manage customer files.
- Oversee counter operations and opportunities.
- Build relationships with store management.
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in community.
- Lead team to achieve/exceed sales targets.
- Proactively sell, link-sell and provide luxury service.
- Increase average transaction value and items per transaction.
- Organise counter activities and manage appointments.
- Coach and develop team members, manage stock levels.
- Grow business through events and appointments.
- Ensure all tasks are completed to a high standard.
- Proactively manage beauty therapists’ performance.
- Be knowledgeable on all the brand’s products.
- Demonstrate products through consultations and makeovers.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Our ideal candidate has high end Beauty Counter/Business Manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales. With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.
Skincare Business Manager employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Business Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the luxury skincare market. Being knowledgeable about current products and innovations will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Network with professionals in the beauty sector, especially those who have experience in high-end retail. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific strategies you would implement to drive sales and enhance customer service. Think about how you can leverage your past experiences to demonstrate your ability to meet and exceed sales targets.
✨Tip Number 4
Showcase your leadership skills by sharing examples of how you've successfully managed teams in the past. Highlight your coaching techniques and how you've motivated team members to achieve their goals.
We think you need these skills to ace Skincare Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector, particularly any roles where you've managed teams or driven sales. Use specific examples to demonstrate your achievements and skills relevant to the Skincare Business Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for skincare and luxury beauty. Mention your understanding of the brand's values and how you can contribute to their success. Be sure to include your management style and how you plan to motivate your team.
Showcase Your Sales Achievements: In your application, provide concrete examples of how you've exceeded sales targets in previous roles. Use metrics to quantify your success, such as percentage increases in sales or customer retention rates, to make your application stand out.
Highlight Customer Service Skills: Emphasise your ability to deliver exceptional customer service. Include examples of how you've built client relationships and educated customers on products, as these are key aspects of the role.
How to prepare for a job interview at Artisan People Group
✨Showcase Your Leadership Skills
As a Skincare Business Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand's products and be ready to discuss them in detail. Highlight your experience in the luxury beauty sector and how your knowledge can enhance customer experiences.
✨Prepare for Sales Scenarios
Expect questions about how you would handle specific sales situations. Think of examples where you've exceeded sales targets or turned around a challenging situation, and be ready to share these stories.
✨Emphasise Customer Relationship Building
The role requires developing clientele and building relationships. Prepare to discuss your strategies for gaining customer loyalty and how you've successfully engaged clients in the past.
