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For Companies At a Glance
- Tasks: Lead and transform the retail culture, driving performance and team engagement.
- Company: Fast-paced premium retail brand based in London.
- Benefits: Competitive salary, dynamic work environment, and leadership opportunities.
- Why this job: Make a real impact by reshaping retail standards and energising teams.
- Qualifications: 10-20+ years in retail or hospitality leadership with a proven turnaround track record.
- Other info: Hands-on role with travel to stores and excellent career growth potential.
The predicted salary is between 90000 - 110000 £ per year.
£90k - £110k p.a. | London
You’ll be joining a fast-paced, premium retail brand as their Retail Director, based in London with some travel to stores required.
The role:
- Lead a full reset of retail culture and in-store standards, including presentation, hygiene, service behaviours and selling energy.
- Establish clear non-negotiables and implement daily and weekly leadership disciplines.
- Assess area managers, store managers and senior sales teams to identify high potential, capability gaps and performance issues.
- Introduce a clear weekly performance cadence covering conversion, ATV, footfall and standards compliance.
- Design and roll out a practical sales training framework with embedded in-store coaching.
- Refresh in-store promotional activity, theatre and sales missions to drive engagement and urgency.
- Support senior leadership with ER, conduct and people performance issues.
- Assess succession, mentor internal talent and recommend a long-term retail leadership structure.
- Deliver a final report outlining actions taken, outcomes achieved and next-phase recommendations.
Sound like you?
You are a senior, credible retail operator with 10–20+ years in retail or hospitality leadership roles and a proven track record of delivering turnarounds. You bring gravitas, warmth and clarity, balancing high standards with emotional intelligence. Comfortable making tough decisions, you are commercially driven, hands-on and energised by fast-moving environments. Your background is likely within premium or aspirational retail or service-led hospitality, and you know how to lead large teams through cultural and operational change.
Senior Director - Retail employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director - Retail
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their vision, especially around resetting standards and energising teams.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles and share how you can contribute to their success.
✨Tip Number 4
Finally, apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly gives you a better chance to stand out. Let’s get you that dream job!
We think you need these skills to ace Senior Director - Retail
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style and how it aligns with our vision. We want to see how you energise teams and drive performance, so share specific examples from your past experiences.
Be Specific About Your Achievements: Don’t just list your responsibilities; we want to know about your achievements! Use metrics and outcomes to demonstrate how you've successfully turned around retail operations or improved standards in previous roles.
Tailor Your Application: Make your application personal! Tailor your CV and cover letter to reflect the job description. We’re looking for someone who understands the premium retail landscape, so show us you get it by using relevant language and examples.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Artisan People Group
✨Know Your Numbers
As a Senior Director in retail, you'll need to demonstrate your understanding of key performance metrics. Brush up on conversion rates, average transaction value (ATV), and footfall statistics. Be ready to discuss how you've used these metrics to drive performance improvements in your previous roles.
✨Showcase Your Leadership Style
This role requires a hands-on leader who can energise teams and reset standards. Prepare examples that highlight your leadership style, particularly how you've mentored talent and managed change. Think about specific situations where you’ve successfully led a team through a cultural shift.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles, especially regarding performance issues or operational resets, and be ready to explain your thought process and the outcomes.
✨Align with Company Values
Research the brand's values and culture thoroughly. During the interview, align your answers with their ethos, demonstrating how your experience and approach resonate with their mission. This shows that you're not just a fit for the role but also for the company as a whole.
