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For Companies At a Glance
- Tasks: Lead and transform retail operations, energising teams and driving performance improvements.
- Company: Join a fast-paced, premium retail brand in London.
- Benefits: Competitive salary of £90k - £110k p.a. with travel opportunities.
- Why this job: Make a real impact by resetting retail culture and standards.
- Qualifications: 10-20+ years in retail or hospitality leadership with a proven turnaround track record.
- Other info: Dynamic role with opportunities for mentoring and shaping future leaders.
The predicted salary is between 90000 - 110000 £ per year.
£90k - £110k p.a. | London
You’ll be joining a fast-paced, premium retail brand as their Retail Director, based in London with some travel to stores required.
The role:
- Take full operational ownership of the UK retail estate, acting as the most senior retail leader in the business and working closely with the CEO.
- Lead a full reset of retail culture and in-store standards, including presentation, hygiene, service behaviours and selling energy.
- Establish clear non-negotiables and implement daily and weekly leadership disciplines.
- Assess area managers, store managers and senior sales teams to identify high potential, capability gaps and performance issues.
- Introduce a clear weekly performance cadence covering conversion, ATV, footfall and standards compliance.
- Design and roll out a practical sales training framework with embedded in-store coaching.
- Refresh in-store promotional activity, theatre and sales missions to drive engagement and urgency.
- Support senior leadership with ER, conduct and people performance issues.
- Assess succession, mentor internal talent and recommend a long-term retail leadership structure.
- Deliver a final report outlining actions taken, outcomes achieved and next-phase recommendations.
Sound like you?
You are a senior, credible retail operator with 10–20+ years in retail or hospitality leadership roles and a proven track record of delivering turnarounds. You bring gravitas, warmth and clarity, balancing high standards with emotional intelligence. Comfortable making tough decisions, you are commercially driven, hands-on and energised by fast-moving environments. Your background is likely within premium or aspirational retail or service-led hospitality, and you know how to lead large teams through cultural and operational change.
Retail Store Director employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, and don’t be shy about reaching out to former colleagues or industry leaders on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for those interviews! Research the company thoroughly and understand their culture and values. Think about how your experience aligns with their needs, especially around resetting standards and driving performance. Practice your answers to common questions, but also be ready for those curveballs!
✨Tip Number 3
Showcase your leadership style! When you get the chance to meet potential employers, demonstrate your hands-on approach and emotional intelligence. Share examples of how you've energised teams and improved performance in past roles. They want to see that you can lead with both gravitas and warmth.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Make sure your application stands out by tailoring it to highlight your experience in premium retail and your ability to drive cultural change. Let’s get you that Retail Director role!
We think you need these skills to ace Retail Store Director
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our vision and how you can energise teams and drive performance. Don’t hold back on sharing your passion for creating a top-notch retail culture.
Tailor Your CV: Make sure your CV is tailored specifically for the Retail Director role. Highlight your achievements in leading teams, improving standards, and driving measurable results. We love seeing quantifiable successes, so don’t forget to include those impressive figures!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Use it to showcase your leadership style and how you’ve successfully navigated cultural and operational changes in the past. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team and ready to take on the challenge of being a Retail Director!
How to prepare for a job interview at Artisan People Group
✨Know Your Numbers
As a Retail Director, you'll need to demonstrate your understanding of key performance metrics. Brush up on conversion rates, average transaction value (ATV), and footfall statistics. Be ready to discuss how you've used these metrics to drive performance improvements in your previous roles.
✨Showcase Your Leadership Style
This role requires a hands-on leader who can energise teams. Prepare examples of how you've reset retail culture or improved team dynamics in the past. Think about specific situations where your leadership made a measurable difference and be ready to share those stories.
✨Prepare for Tough Questions
Expect questions about difficult decisions you've had to make, especially regarding performance issues or team dynamics. Reflect on your experiences and be honest about challenges you've faced, focusing on what you learned and how you grew from them.
✨Demonstrate Your Vision
The company is looking for someone who can introduce a clear sales training framework and refresh in-store activities. Come prepared with ideas on how you would approach these tasks. Show that you have a strategic vision for the retail estate and can articulate it clearly.
