At a Glance
- Tasks: Lead retail operations and create an exceptional shopping experience at the British Museum.
- Company: Join the iconic British Museum and be part of a vibrant team.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a multi-site retail environment with a focus on excellence.
- Why this job: Make a real impact on visitor experiences while leading a passionate team.
- Qualifications: Proven retail management experience and strong leadership skills.
The predicted salary is between 38000 - 41000 £ per year.
An opportunity for a Retail Manager at the British Museum, where retail is part of the visitor experience.
The Role
This is a full-time, ongoing temporary position for an experienced Retail Manager ready to take ownership of day-to-day shop floor operations across a multi-site retail environment. You will lead with confidence, drive performance and develop your team to deliver an exceptional retail experience at every touchpoint.
Key responsibilities include:
- Managing shop floor operations, presentation and standards across all on-site retail spaces
- Driving sales and profit KPIs while delivering a world-class visitor retail experience
- Leading, coaching and developing a team of up to ten, including annual appraisals
- Overseeing stock display, merchandising and product presentation
- Ensuring full operational shift cover across Monday to Sunday
- Managing retail turnover and contributing to cost efficiency initiatives
- Supporting back-office functions and deputising for Manager positions as required
- Playing an active role within the wider venue operation
Sound like you? You bring proven retail management experience, a commercially sharp mindset and the kind of positive, outgoing energy that lifts a team. You understand how to balance targets with an exceptional customer experience, and you thrive in a dynamic, visitor-facing environment. You will have managed a multi-site retail operation with a combined annual turnover of at least £5 million, and you are ready to bring that experience to a venue where every interaction matters. Strong leadership, clear communication and a genuine passion for retail excellence are essential.
Retail Manager employer: Artisan People Group
The British Museum offers an exceptional work environment for a Retail Manager, where you can thrive in a dynamic and culturally rich setting. With a strong focus on employee development, you will have opportunities to lead a passionate team while contributing to a world-class visitor experience. Enjoy the unique advantage of working in one of the UK's most iconic institutions, where your efforts directly enhance the retail journey for millions of visitors each year.
