Retail Liaison – Shopping Centre Specialist in London
Retail Liaison – Shopping Centre Specialist

Retail Liaison – Shopping Centre Specialist in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse retail data, strengthen retailer relationships, and optimise marketing activities.
  • Company: Join a vibrant team managing iconic London shopping centres.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Be the vital link between retailers and management, driving success in bustling retail spaces.
  • Qualifications: Degree in marketing or related field and 2+ years in retail operations or marketing.
  • Other info: Exciting role with a focus on data-driven decision-making and community engagement.

The predicted salary is between 36000 - 60000 £ per year.

We are currently recruiting for an experienced Retail Liaison Manager to work across three vibrant London retail schemes in Angel, Hammersmith and Fulham.

The role involves collecting, analysing and interpreting retail sales and performance data to support leasing decisions, strengthen retailer relationships, and optimise marketing activity. You will act as the link between centre management, retailers, and the wider marketing team, ensuring insight-led decision-making across all three schemes.

Key responsibilities include:

  • Sales Performance & Data Insight
    • Lead on the collection, verification, and reporting of weekly, monthly and seasonal sales data.
    • Monitor store performance trends to identify risks, opportunities and trading patterns.
    • Provide clear insight to support retail leasing pipelines, tenant mix improvements and commercial planning.
    • Maintain accurate retailer databases, trading records and qualitative feedback logs.
    • Present sales summaries and performance commentary for centre reports and landlord updates.
  • Retail Liaison
    • Act as the go-to contact for store managers and head office retail teams.
    • Gather operational and customer insight from retailers to support marketing planning.
    • Ensure retailers are briefed and equipped for campaign rollouts, promotions and events.
    • Uphold brand consistency across in-centre POS and retailer-led activations.
    • Manage the centre’s app for retailer communications.
  • Marketing Collaboration
    • Feed sales and customer insight into marketing strategies to strengthen effectiveness.
    • Support delivery of in-centre events, seasonal campaigns and community initiatives.
    • Manage distribution of marketing collateral and maintain strong relationships with local stakeholders.
    • Contribute to KPI reporting across footfall, sales, engagement and campaign performance.

How you’ll dazzle us:

  • Degree in marketing, business, retail management or related field.
  • 2+ years’ experience in retail operations, centre management, or retail marketing.
  • Strong analytical skills and confidence interpreting sales data.
  • Excellent communication, relationship-building and organisational skills.
  • Proficiency in CRM, reporting tools, and core marketing platforms.
  • Commercially minded with the ability to translate data into clear actions.

Retail Liaison – Shopping Centre Specialist in London employer: Artisan People Group

Join a dynamic team as a Retail Liaison Manager in the heart of London, where you will thrive in a vibrant work culture that values collaboration and innovation. With opportunities for professional growth and development, you will play a crucial role in enhancing retailer relationships and optimising marketing strategies across three bustling retail schemes. Enjoy the unique advantage of working in a city renowned for its diverse shopping experiences, while benefiting from a supportive environment that encourages insight-led decision-making and community engagement.
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Contact Detail:

Artisan People Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Liaison – Shopping Centre Specialist in London

Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who work in shopping centres. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

Tip Number 2

Show off your analytical skills! When you get the chance to meet potential employers, be ready to discuss how you've used data to drive decisions in past roles. Bring examples of how you've interpreted sales data to make impactful changes.

Tip Number 3

Be the go-to person! During interviews, highlight your experience in building relationships with retailers and centre management. Share stories that showcase your communication skills and how you've successfully collaborated on marketing initiatives.

Tip Number 4

Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to tailor your application to reflect your passion for retail and your understanding of the role's responsibilities.

We think you need these skills to ace Retail Liaison – Shopping Centre Specialist in London

Analytical Skills
Data Interpretation
Sales Performance Analysis
Retail Operations Knowledge
Relationship-Building Skills
Organisational Skills
CRM Proficiency
Reporting Tools Proficiency
Marketing Strategy Development
Commercial Awareness
Communication Skills
Event Management
Customer Insight Gathering
Brand Consistency Maintenance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Liaison Manager role. Highlight your experience in retail operations and data analysis, and don’t forget to showcase your communication skills. We want to see how you can dazzle us with your relevant experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've used data to drive decisions or improve retailer relationships. We love a good story that shows your passion for retail!

Show Off Your Analytical Skills: Since the role involves a lot of data interpretation, make sure to highlight your analytical skills in your application. Share any tools or methods you’ve used to analyse sales data and how it led to actionable insights. We’re all about insight-led decision-making here at StudySmarter!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can be part of our team!

How to prepare for a job interview at Artisan People Group

Know Your Numbers

Make sure you brush up on your retail sales data and performance metrics. Be ready to discuss how you've used data in past roles to drive decisions or improve performance. This will show that you understand the analytical side of the Retail Liaison Manager role.

Build Rapport with Retailers

Think about examples where you've successfully built relationships with retailers or stakeholders. During the interview, share these stories to demonstrate your communication and relationship-building skills. It’s all about showing that you can be the go-to contact for store managers and head office teams.

Showcase Your Marketing Savvy

Prepare to discuss how you've contributed to marketing strategies in previous roles. Highlight any experience you have with in-centre events or campaigns, as this will resonate well with the marketing collaboration aspect of the job. Bring specific examples to the table!

Be Ready to Discuss Trends

Stay updated on current retail trends and be prepared to discuss how they might impact the shopping centres you'll be working with. Showing that you can identify risks and opportunities will demonstrate your commercial mindset and ability to translate data into actionable insights.

Retail Liaison – Shopping Centre Specialist in London
Artisan People Group
Location: London

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