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For Companies At a Glance
- Tasks: Manage a luxury counter, drive sales, and deliver top-notch customer service.
- Company: Join a prestigious wellness brand in a leading London department store.
- Benefits: Earn commission on sales and enjoy a dynamic work environment.
- Why this job: Be a brand ambassador and make an impact in the luxury wellness sector.
- Qualifications: Retail management experience in luxury beauty or wellness is essential.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales.
The role
You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen.
Key Responsibilities:
- Sales and Customer Service: Drive sales through effective customer engagement and expert product knowledge. Achieve and exceed sales targets, implementing strategies to boost performance. Provide personalised consultations, educating customers on the benefits of the products. Maintain a deep understanding of the product portfolio.
- Operational Excellence: Ensure the counter is impeccably presented and stocked at all times. Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines. Monitor and report on sales performance, customer feedback, and market trends.
- Brand Representation: Act as the face of the brand, upholding the brand’s prestige and values. Build and maintain strong relationships with store staff and customers. Coordinate with marketing and PR teams for in-store events and promotions.
Sound like you?
You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.
Counter Manager in London employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into their products and values. When you walk into that interview, you want to sound like a true ambassador who lives and breathes the brand.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage customers at the counter. Role-play with a friend or in front of the mirror to nail down your approach and boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Counter Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury wellness and beauty tech shine through. We want to see that you’re genuinely excited about the products and the brand!
Highlight Your Sales Skills: Make sure to showcase your sales experience and any achievements in your previous roles. We’re looking for someone who can drive sales and exceed targets, so don’t be shy about your successes!
Personalise Your Application: Tailor your application to reflect how your skills and experiences align with the role. Mention specific examples of how you've provided exceptional customer service or managed a team effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Artisan People Group
✨Know Your Products Inside Out
Before the interview, make sure you have a deep understanding of the luxury wellness and beauty tech products you'll be representing. Familiarise yourself with their benefits, ingredients, and unique selling points. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've driven sales in previous roles. Think about strategies you've implemented to exceed targets and how you engaged customers effectively. Use numbers and results to back up your claims – this will demonstrate your strong sales acumen.
✨Demonstrate Exceptional Customer Service
Be ready to share stories that highlight your customer service skills. Think about times when you went above and beyond for a customer or turned a negative experience into a positive one. This role is all about delivering exceptional service, so showing your commitment to this will set you apart.
✨Embrace the Brand's Values
Research the brand's values and mission statement before the interview. Be prepared to discuss how your personal values align with theirs and how you can embody these in your role as a brand ambassador. This will show that you're not just looking for any job, but that you're genuinely interested in representing their brand.
