At a Glance
- Tasks: Lead a premium beauty brand, driving strategy and performance across multiple channels.
- Company: Exciting beauty brand located in the vibrant heart of Kensington, London.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Other info: Join a high-performing team and make a real impact in the beauty industry.
- Why this job: Shape the future of a growing brand while delivering exceptional customer experiences.
- Qualifications: Proven leadership experience in D2C, P&L management, and a passion for beauty.
The predicted salary is between 48000 - 72000 £ per year.
Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London.
The Role
As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience.
Key responsibilities include:
- Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels
- Setting and achieving ambitious sales, margin and profitability targets
- Using data, market insight and performance metrics to guide strong commercial decisions
- Ensuring exceptional client experience and clinical excellence within the clinic and retail environment
- Driving utilisation, productivity and operational efficiency across the business
- Maintaining compliance with UK regulations and industry best practice
- Overseeing ecommerce performance including conversion, average order value, retention and fulfilment
- Managing digital marketing, user experience, stock flow and operational execution online
- Leading B2B distribution including supply chain, stock planning, logistics and partner relationships
- Improving forecasting, inventory management and delivery performance
- Creating a seamless brand and customer journey across all channels
- Taking full P&L ownership including budgeting, forecasting and financial modelling
- Driving margin optimisation, cost control and overall performance improvement
- Delivering clear reporting and insights to the Board
- Building, inspiring and developing a high performing management team
- Creating a culture of accountability, clarity and excellence
- Leading recruitment, retention and ongoing talent development
- Protecting and elevating the brand while championing exceptional customer experience
You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.
General Manager employer: Artisan People Group
Artisan People Group is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. Located in the heart of the British fragrance industry, employees benefit from a collaborative culture that fosters professional growth and development, alongside competitive remuneration and unique opportunities to shape the future of fragrance. Join us to be part of a passionate team dedicated to excellence in product development and brand evolution.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and wellness industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've driven growth and improved team performance. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Research the brand thoroughly! Understand their values, products, and customer experience. This will not only help you tailor your conversations but also show that you're genuinely interested in the role and ready to elevate their brand.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows us you’re serious about joining our team. Don’t miss out on the chance to land that dream job!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the General Manager role. Highlight your leadership experience, especially in beauty or premium brands, and don’t forget to showcase your P&L management skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven commercial growth and improved customer experiences in previous positions.
Showcase Your Data Savvy:Since data-driven decisions are key in this role, make sure to mention any experience you have with using data and market insights to guide business strategies. We love candidates who can turn numbers into actionable plans!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Artisan People Group
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics like P&L, sales targets, and margin optimisation. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to inspire and develop teams. Prepare to share specific instances where you've built a high-performing team or improved team dynamics.
✨Understand the Brand
Familiarise yourself with the beauty brand's values, products, and market position. Be prepared to discuss how you would protect and elevate the brand while ensuring an exceptional customer experience across all channels.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of challenges you've faced in previous roles, particularly in fast-paced environments, and how you overcame them to drive performance and achieve goals.
