E-Commerce and Trading Manager (Hybrid Working)
E-Commerce and Trading Manager (Hybrid Working)

E-Commerce and Trading Manager (Hybrid Working)

London Full-Time 43000 - 46000 £ / year (est.) Home office (partial)
A

At a Glance

  • Tasks: Lead digital strategies to boost online sales and enhance customer experiences.
  • Company: Join a luxury beauty brand making waves in the e-commerce world.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Be at the forefront of digital success in a fast-paced, innovative environment.
  • Qualifications: Proven e-commerce experience, ideally in retail or beauty, with strong analytical skills.
  • Other info: Experience with Shopify or Magento is a plus; passion for online shopping is essential.

The predicted salary is between 43000 - 46000 £ per year.

A luxury beauty brand is looking for an experienced Ecommerce Trading Manager to be based in London. As Ecommerce Trading Manager, you’ll be at the forefront of digital success, ensuring the website and online channels are optimised to maximise sales and conversions. From planning promotions and overseeing CRM strategies to managing digital marketing agencies and improving the customer journey, you’ll be the driving force behind online growth.

Key Accountabilities:

  • Website Management / Online Trading
  • Support the Head of Ecommerce with digital strategy and budgeting
  • Plan and execute promotional activities in line with marketing and trade calendars
  • Work closely with internal teams and third-party agencies to deliver website updates
  • Identify trends in performance and explore opportunities to increase revenue
  • Analyse sales and conversion data to improve performance
  • Support the ecommerce roadmap, testing and briefing new functionalities
  • Digital Marketing / CRM
    • Develop and execute CRM strategies for email, SMS, and loyalty programmes
    • Oversee digital marketing agencies and CRO teams on plans and deliverables
    • Build and manage content across the website and digital channels
    • Attend strategy meetings with key third-party agencies
  • Customer Experience
    • Optimise mobile and desktop website experiences to improve sales and conversions
    • Collaborate with customer service teams to ensure a seamless online journey
    • Monitor heatmaps, analyse customer behaviour, and recommend improvements
    • Provide key digital insights and reports to inform decision-making
  • Supply Chain and Operations
    • Work with supply chain teams to ensure accurate stock levels on the website
    • Conduct regular system checks, including test orders
  • General
    • Contribute to overall business strategy and direction
    • Provide support to ecommerce and commercial teams as needed
    • Ensure accurate reporting and efficient communication across teams

    We’re looking for someone with proven ecommerce experience, ideally within retail, beauty, or fashion. You’ll have a sharp commercial mindset, strong analytical skills, and a natural ability to identify opportunities to enhance revenue and customer experience. You are highly computer literate and detail orientated with the ability to identify opportunities.

    Experience with Shopify or Magento, digital marketing, CRM strategies, and third-party agency management will give you an edge. If you thrive in a fast-paced, results-driven environment and have a passion for delivering top-tier online shopping experiences, we want to hear from you!

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    Contact Detail:

    Artisan People Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land E-Commerce and Trading Manager (Hybrid Working)

    ✨Tip Number 1

    Familiarise yourself with the latest trends in e-commerce, especially within the beauty sector. Understanding current market dynamics and consumer behaviour will help you speak confidently about how you can drive online growth during interviews.

    ✨Tip Number 2

    Network with professionals in the e-commerce and beauty industries. Attend relevant events or webinars to connect with others who might provide insights or even referrals that could help you land the job.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully managed digital marketing campaigns or improved customer journeys in your previous roles. Being able to showcase your achievements will set you apart from other candidates.

    ✨Tip Number 4

    Research the company’s current e-commerce strategies and identify areas for improvement. Bringing fresh ideas to the table during your interview will demonstrate your proactive approach and genuine interest in the role.

    We think you need these skills to ace E-Commerce and Trading Manager (Hybrid Working)

    E-commerce Strategy Development
    Digital Marketing Expertise
    CRM Strategy Implementation
    Website Management
    Analytical Skills
    Data Analysis
    Promotional Planning
    Customer Journey Optimisation
    Third-Party Agency Management
    Content Management
    Performance Monitoring
    Stock Level Management
    Technical Proficiency in Shopify or Magento
    Communication Skills
    Project Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, particularly within the beauty or fashion sectors. Emphasise your achievements in optimising online sales and managing digital marketing strategies.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury beauty industry and detail how your skills align with the responsibilities of the Ecommerce Trading Manager role. Mention specific examples of past successes in similar positions.

    Showcase Analytical Skills: Since the role requires strong analytical skills, include examples of how you've used data to drive decisions in previous roles. Highlight any tools or methodologies you are familiar with that relate to performance analysis.

    Highlight Technical Proficiency: Mention your experience with platforms like Shopify or Magento, as well as any CRM systems you've worked with. This will demonstrate your technical capability and readiness to manage the digital aspects of the role.

    How to prepare for a job interview at Artisan People Group

    ✨Showcase Your E-Commerce Expertise

    Be prepared to discuss your previous experience in e-commerce, particularly within the beauty or fashion sectors. Highlight specific projects where you successfully increased sales or improved customer experiences, as this will demonstrate your capability to drive online growth.

    ✨Understand the Brand and Its Market

    Research the luxury beauty brand thoroughly before the interview. Understand their target audience, current market trends, and competitors. This knowledge will allow you to speak confidently about how you can contribute to their digital strategy and enhance their online presence.

    ✨Prepare for Data-Driven Discussions

    Since the role involves analysing sales and conversion data, be ready to discuss your analytical skills. Bring examples of how you've used data to inform decisions in past roles, and be prepared to talk about tools or methodologies you’ve employed to track performance.

    ✨Demonstrate Your Collaborative Spirit

    The position requires working closely with various teams and third-party agencies. Be ready to share examples of how you've successfully collaborated in the past, whether it was managing digital marketing agencies or working with internal teams to achieve common goals.

    E-Commerce and Trading Manager (Hybrid Working)
    Artisan People Group
    A
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