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- Tasks: Manage a luxury wellness counter, drive sales, and deliver exceptional customer service.
- Company: Join a prestigious luxury wellness brand in a leading London department store.
- Benefits: Earn commission on sales and enjoy a dynamic work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and make a real impact in the luxury beauty sector.
- Qualifications: Retail management experience in luxury beauty or wellness is essential.
The predicted salary is between 30000 - 40000 £ per year.
A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales.
The role
You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen.
Key Responsibilities:
- Sales and Customer Service: Drive sales through effective customer engagement and expert product knowledge. Achieve and exceed sales targets, implementing strategies to boost performance. Provide personalised consultations, educating customers on the benefits of the products. Maintain a deep understanding of the product portfolio.
- Operational Excellence: Ensure the counter is impeccably presented and stocked at all times. Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines. Monitor and report on sales performance, customer feedback, and market trends.
- Brand Representation: Act as the face of the brand, upholding the brand’s prestige and values. Build and maintain strong relationships with store staff and customers. Coordinate with marketing and PR teams for in-store events and promotions.
Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.
Counter Manager (Permanent) employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager (Permanent)
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury wellness sector and let them know you're on the hunt for a Counter Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in style! When you go for interviews, dress the part and embody the brand's image. This is your chance to demonstrate your passion for luxury wellness and beauty tech products right from the get-go.
✨Tip Number 3
Be prepared to talk numbers! Brush up on your sales achievements and be ready to discuss how you've driven sales in previous roles. Highlighting your strong sales acumen will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy to navigate!
We think you need these skills to ace Counter Manager (Permanent)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury wellness and beauty tech shine through. We want to see that you genuinely care about the products and the brand, so share any relevant experiences or interests that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Counter Manager role. Highlight your retail management experience, especially in the luxury sector, and showcase your sales achievements. We love seeing numbers, so don’t be shy about sharing your successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be dynamic and proactive in your writing, just like we expect you to be in the role. Mention how you can drive sales and deliver exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Artisan People Group
✨Know Your Products Inside Out
Make sure you have a deep understanding of the luxury wellness and beauty tech products you'll be representing. Familiarise yourself with their benefits, ingredients, and how they stand out in the market. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've driven sales in previous roles. Think about strategies you've implemented to exceed targets and how you’ve engaged customers to make informed purchases. Be ready to share your success stories and how they relate to the role of Counter Manager.
✨Demonstrate Exceptional Customer Service
Be prepared to talk about your approach to customer service. Share instances where you've gone above and beyond to ensure customer satisfaction. Highlight your ability to provide personalised consultations and how you build relationships with customers, as this is key to being a successful brand ambassador.
✨Emphasise Team Collaboration
Since you'll be working closely with store staff and marketing teams, it's important to show that you can collaborate effectively. Discuss your experience in coordinating with others for events or promotions and how you maintain strong relationships within a team. This will demonstrate your ability to uphold the brand's values and prestige.