Counter Manager - Beauty

Counter Manager - Beauty

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver luxury skincare experiences and achieve sales targets.
  • Company: Join a neuroscience-based skincare brand in a prestigious London department store.
  • Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
  • Why this job: Be part of a brand that connects skincare with emotions and makes a real impact.
  • Qualifications: Experience in high-end beauty management and a passion for exceptional customer service.
  • Other info: Opportunity to build a loyal clientele and network within the community.

The predicted salary is between 36000 - 60000 £ per year.

We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London. After a decade's worth of research, this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions.

As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.

  • Set goals, schedules and ensure high-quality service.
  • Build relationships with store management.
  • Manage budgets and orders, follow company policies.
  • Develop clientele, plan events, network in the community.
  • Lead team to achieve/exceed sales targets.
  • Proactively manage beauty therapists’ performance.
  • Be knowledgeable on all the brand’s products.
  • Recruit new clients, build relationships and gain loyalty.
  • Educate clients on products and brands.
  • Achieve CRM and service targets.

Our ideal candidate has high-end Beauty Counter manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.

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Contact Detail:

Artisan People Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Counter Manager - Beauty

✨Tip Number 1

Familiarise yourself with the neuroscience behind skincare and emotions. Understanding this unique aspect of the brand will not only help you connect with clients but also demonstrate your passion and knowledge during interviews.

✨Tip Number 2

Network within the luxury beauty sector. Attend industry events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.

✨Tip Number 3

Prepare to showcase your leadership skills. Think of specific examples where you've successfully managed a team, driven sales, or improved customer service, as these will be crucial in demonstrating your fit for the Counter Manager position.

✨Tip Number 4

Research the luxury department store's clientele and their preferences. Tailoring your approach to align with their expectations can set you apart and show that you're proactive about understanding the business environment you'll be working in.

We think you need these skills to ace Counter Manager - Beauty

Sales Management
Customer Service Excellence
Team Leadership
Coaching and Mentoring
Client Relationship Management (CRM)
Budget Management
Event Planning
Networking Skills
Product Knowledge in Skincare
Performance Management
Goal Setting
Communication Skills
Problem-Solving Skills
Sales Target Achievement
Luxury Retail Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector. Focus on your previous roles as a Counter Manager or similar positions, showcasing your sales achievements and team leadership skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and customer service. Mention specific experiences where you successfully led a team or exceeded sales targets, and express your enthusiasm for the brand's neuroscience-based approach.

Showcase Your Knowledge: In your application, demonstrate your understanding of the brand’s products and their emotional connection with clients. This will show that you are not only knowledgeable but also genuinely interested in the brand's philosophy.

Highlight Client Relationship Skills: Emphasise your ability to build and maintain client relationships. Provide examples of how you've developed a loyal customer base in previous roles, and discuss any strategies you've used to recruit new clients.

How to prepare for a job interview at Artisan People Group

✨Showcase Your Sales Savvy

Be prepared to discuss your previous sales achievements and how you've driven business growth in your past roles. Highlight specific examples where you exceeded targets or implemented successful strategies.

✨Demonstrate Leadership Skills

As a Counter Manager, you'll be leading a team. Share experiences where you've coached or mentored others, and explain how you motivate your team to achieve their goals while maintaining high service standards.

✨Know the Brand Inside Out

Research the neuroscience-based skincare brand thoroughly. Understand its products, values, and unique selling points. This knowledge will help you answer questions confidently and show your passion for the brand.

✨Prepare for Client Relationship Questions

Expect questions about how you build and maintain client relationships. Be ready to share your strategies for developing a loyal clientele and how you plan to attract new customers, both domestically and internationally.

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