Retail Liaison - Shopping Centre Specialist in City of London
Retail Liaison - Shopping Centre Specialist

Retail Liaison - Shopping Centre Specialist in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse retail data, strengthen retailer relationships, and optimise marketing strategies.
  • Company: Dynamic shopping centre management team in vibrant London locations.
  • Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
  • Why this job: Be the vital link between retailers and marketing, making a real impact on shopping experiences.
  • Qualifications: Degree in marketing or related field and 2+ years in retail operations or marketing.
  • Other info: Join a fast-paced team with exciting projects and community initiatives.

The predicted salary is between 36000 - 60000 £ per year.

We are currently recruiting for an experienced Retail Liaison Manager to work across three vibrant London retail schemes in Angel, Hammersmith and Fulham.

The role involves collecting, analysing and interpreting retail sales and performance data to support leasing decisions, strengthen retailer relationships, and optimise marketing activity. You will act as the link between centre management, retailers, and the wider marketing team, ensuring insight-led decision-making across all three schemes.

Key responsibilities include:

  • Sales Performance & Data Insight
  • Lead on the collection, verification, and reporting of weekly, monthly and seasonal sales data.
  • Monitor store performance trends to identify risks, opportunities and trading patterns.
  • Provide clear insight to support retail leasing pipelines, tenant mix improvements and commercial planning.
  • Maintain accurate retailer databases, trading records and qualitative feedback logs.
  • Present sales summaries and performance commentary for centre reports and landlord updates.
  • Retail Liaison
    • Act as the go-to contact for store managers and head office retail teams.
    • Gather operational and customer insight from retailers to support marketing planning.
    • Ensure retailers are briefed and equipped for campaign rollouts, promotions and events.
    • Uphold brand consistency across in-centre POS and retailer-led activations.
    • Manage the centre’s app for retailer communications.
  • Marketing Collaboration
    • Feed sales and customer insight into marketing strategies to strengthen effectiveness.
    • Support delivery of in-centre events, seasonal campaigns and community initiatives.
    • Manage distribution of marketing collateral and maintain strong relationships with local stakeholders.
    • Contribute to KPI reporting across footfall, sales, engagement and campaign performance.

    How you’ll dazzle us:

    • Degree in marketing, business, retail management or related field.
    • 2+ years’ experience in retail operations, centre management, or retail marketing.
    • Strong analytical skills and confidence interpreting sales data.
    • Excellent communication, relationship-building and organisational skills.
    • Proficiency in CRM, reporting tools, and core marketing platforms.
    • Commercially minded with the ability to translate data into clear actions.

    Retail Liaison - Shopping Centre Specialist in City of London employer: Artisan People Group

    Join a dynamic team as a Retail Liaison Manager in the heart of London, where you will thrive in a vibrant work culture that values collaboration and innovation. With opportunities for professional growth and development, you will play a crucial role in enhancing retailer relationships and optimising marketing strategies across three bustling retail schemes. Enjoy the unique advantage of working in diverse locations like Angel, Hammersmith, and Fulham, each offering a rich blend of community engagement and commercial success.
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    Contact Detail:

    Artisan People Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Liaison - Shopping Centre Specialist in City of London

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Retail Liaison gig.

    ✨Tip Number 2

    Show off your analytical skills! When you get the chance to chat with potential employers, be ready to discuss how you've used data to drive decisions in past roles. Bring examples of how you've interpreted sales data to improve performance – it’ll make you stand out!

    ✨Tip Number 3

    Don’t just apply – engage! When you submit your application through our website, follow up with a friendly email. Mention something specific about the role or the company that excites you. It shows you're genuinely interested and can help keep you top of mind.

    ✨Tip Number 4

    Prepare for interviews by practising your communication skills. You’ll need to demonstrate your ability to build relationships and collaborate with various teams. Role-play common interview questions with a friend to boost your confidence and polish your responses.

    We think you need these skills to ace Retail Liaison - Shopping Centre Specialist in City of London

    Analytical Skills
    Data Interpretation
    Sales Data Collection
    Retail Performance Analysis
    Relationship-Building
    Communication Skills
    Organisational Skills
    CRM Proficiency
    Reporting Tools Proficiency
    Marketing Strategy Development
    Commercial Awareness
    Event Management
    Stakeholder Engagement
    Retail Operations Knowledge

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Retail Liaison Manager role. Highlight your experience in retail operations and data analysis, as these are key for us. Use specific examples that showcase your skills in interpreting sales data and building relationships.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about retail and how your background aligns with our needs. Be sure to mention your experience with marketing strategies and any relevant projects you've worked on.

    Show Off Your Analytical Skills: Since this role involves a lot of data interpretation, make sure to emphasise your analytical skills in your application. Share examples of how you've used data to drive decisions or improve performance in previous roles.

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!

    How to prepare for a job interview at Artisan People Group

    ✨Know Your Numbers

    As a Retail Liaison Manager, you'll be dealing with sales data all the time. Brush up on your analytical skills and be ready to discuss how you've used data in past roles. Think about specific examples where your insights led to improved performance or decision-making.

    ✨Build Relationships

    This role is all about communication and relationship-building. Prepare to share stories about how you've successfully collaborated with retailers or marketing teams in the past. Highlight your ability to act as a bridge between different stakeholders and how that has benefited previous projects.

    ✨Showcase Your Marketing Savvy

    Since you'll be feeding insights into marketing strategies, come prepared with ideas on how you can enhance marketing efforts based on sales data. Think of innovative campaigns or events you've been part of and how they drove footfall or sales.

    ✨Be Organised and Proactive

    The job requires strong organisational skills, so demonstrate your ability to manage multiple tasks effectively. Share examples of how you've maintained accurate records or databases in previous roles, and be ready to discuss how you prioritise tasks to meet deadlines.

    Retail Liaison - Shopping Centre Specialist in City of London
    Artisan People Group
    Location: City of London

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