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- Tasks: Lead a premium beauty brand, driving strategy and performance across multiple channels.
- Company: Exciting beauty brand located in the vibrant heart of Kensington, London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape the future of a luxury brand while leading a high-performing team.
- Qualifications: Proven leadership experience in D2C, with strong financial and operational skills.
- Other info: Join a fast-paced environment where your impact will be felt across the business.
The predicted salary is between 43200 - 72000 £ per year.
Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London.
The Role
As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business.
Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience.
Key responsibilities include:
- Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels
- Setting and achieving ambitious sales, margin and profitability targets
- Using data, market insight and performance metrics to guide strong commercial decisions
- Ensuring exceptional client experience and clinical excellence within the clinic and retail environment
- Driving utilisation, productivity and operational efficiency across the business
- Maintaining compliance with UK regulations and industry best practice
- Overseeing ecommerce performance including conversion, average order value, retention and fulfilment
- Managing digital marketing, user experience, stock flow and operational execution online
- Leading B2B distribution including supply chain, stock planning, logistics and partner relationships
- Improving forecasting, inventory management and delivery performance
- Creating a seamless brand and customer journey across all channels
- Taking full P&L ownership including budgeting, forecasting and financial modelling
- Driving margin optimisation, cost control and overall performance improvement
- Delivering clear reporting and insights to the Board
- Building, inspiring and developing a high performing management team
- Creating a culture of accountability, clarity and excellence
- Leading recruitment, retention and ongoing talent development
- Protecting and elevating the brand while championing exceptional customer experience
Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results.
You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required.
Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.
General Manager (Food) in City of London employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager (Food) in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and wellness industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've driven growth and improved team performance. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Research the company culture! Before any interview, dive deep into the brand’s values and mission. Tailor your responses to show how your experience aligns with their goals, especially in delivering exceptional customer experiences and operational excellence.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on the chance to make your mark with us!
We think you need these skills to ace General Manager (Food) in City of London
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight your leadership experience. We want to see how you've driven teams to success and shaped strategies in previous roles. Use specific examples that demonstrate your ability to lead and inspire.
Be Data-Driven: Since this role involves making strong commercial decisions based on data, don’t shy away from showcasing your analytical skills. We love candidates who can use market insights and performance metrics to back up their achievements and strategies.
Tailor Your Application: Make your application stand out by tailoring it to our brand and the specific role. We’re looking for someone who understands the beauty and wellness industry, so reflect that knowledge in your application. Show us why you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Artisan People Group
✨Know the Brand Inside Out
Before your interview, dive deep into the beauty brand's history, values, and product offerings. Understanding their unique selling points and customer experience will help you align your answers with their vision and demonstrate your genuine interest.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it has driven results in previous roles. Use specific examples that highlight your ability to inspire teams, manage P&L, and achieve ambitious targets, especially in fast-paced environments.
✨Data-Driven Decision Making
Be ready to talk about how you've used data and market insights to inform your strategies. Bring examples of how you've improved operational efficiency or driven sales through analytical thinking, as this is crucial for the General Manager role.
✨Emphasise Customer Experience
Since the role focuses on delivering a premium customer experience, prepare to share your thoughts on what exceptional service looks like. Discuss how you've previously enhanced client interactions and ensured clinical excellence in your past positions.