Business Performance Executive

A cruelty free beauty brand is looking for a Beauty Business Manager for a luxury beauty department in the Trafford Centre. As Beauty Business Manager, you’ll oversee daily operations, ensure a flawless customer experience, and lead your team to meet and exceed performance goals. Key Responsibilities: Oversee daily store operations to deliver a seamless and exceptional customer experience Uphold brand retail standards and practices to ensure efficiency and consistency Analyse sales data and customer feedback to inform business strategy Build and maintain strong relationships with retailers and stakeholders Drive sales performance and achieve/exceed KPIs through strategic initiatives Set and monitor individual and team sales goals Manage inventory levels and ensure product availability Cultivate strong customer relationships and lead in-store events and promotions Promptly address customer queries and resolve any issues to ensure satisfaction Recruit, train and mentor team members, fostering a positive team culture Conduct regular performance reviews and support individual development What we’re looking for: ~2+ years in a retail management role, ideally in beauty or luxury ~ Strong leadership and team development skills ~ Excellent communication and interpersonal abilities ~ Passion for the beauty industry and delivering premium customer experiences ~ Proven success in achieving sales targets and KPIs ~ Experience in inventory control and visual merchandising ~ Flexibility to work weekends and varied hours ~ Comfortable engaging with various levels of management and stakeholders