At a Glance
- Tasks: Lead a team to drive sales and deliver exceptional customer service in a luxury beauty environment.
- Company: Join a world-famous department store located in the heart of Knightsbridge.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador, engage with clients, and make a real impact in the beauty industry.
- Qualifications: Experience in high-end beauty management and a passion for luxury skincare is essential.
- Other info: This role offers a chance to develop your leadership skills while working with a talented team.
The predicted salary is between 36000 - 60000 £ per year.
We have an amazing opportunity for an experienced Skincare Business Manager, based in a world famous department store in the heart of Knightsbridge. As a Business Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
An overview of your responsibilities:
- General
- Lead and manage the team to achieve excellence.
- Set goals, schedules and ensure high-quality service.
- Welcome and maintain confidentiality.
- Manage customer files.
- Oversee counter operations and opportunities.
- Build relationships with store management.
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in community.
- Lead team to achieve/exceed sales targets.
- Proactively sell, link-sell and provide luxury service.
- Increase average transaction value and items per transaction.
- Organise counter activities and manage appointments.
- Coach and develop team members, manage stock levels.
- Grow business through events and appointments.
- Ensure all tasks are completed to a high standard.
- Proactively manage beauty therapists’ performance.
- Be knowledgeable on all the brand’s products.
- Demonstrate products through consultations and makeovers.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Our ideal candidate has high end Beauty Counter/Business Manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales. With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.
Business and Communities Executive employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business and Communities Executive
✨Tip Number 1
Familiarise yourself with the latest trends in the luxury beauty sector. Being knowledgeable about current products and market dynamics will help you engage confidently with potential employers and demonstrate your passion for the industry.
✨Tip Number 2
Network within the beauty community, both online and offline. Attend beauty events, workshops, or seminars to meet industry professionals. Building relationships can lead to valuable insights and potential job opportunities.
✨Tip Number 3
Prepare to showcase your leadership skills during interviews. Think of specific examples where you've successfully managed a team or driven sales. Highlighting your ability to coach and develop others will set you apart from other candidates.
✨Tip Number 4
Demonstrate your customer service expertise by sharing stories of how you've built client relationships in the past. Employers are looking for candidates who can not only sell but also create loyal customers through exceptional service.
We think you need these skills to ace Business and Communities Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector, particularly any roles where you've managed teams or driven sales. Use specific examples to demonstrate your achievements and skills relevant to the Business and Communities Executive position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and beauty. Discuss how your previous experiences align with the responsibilities outlined in the job description, such as managing a team, achieving sales targets, and building client relationships.
Showcase Your Product Knowledge: During the application process, emphasise your knowledge of skincare products and brands. Mention any relevant training or certifications you have, and be prepared to discuss how you would educate clients and enhance their shopping experience.
Highlight Leadership Skills: Since the role involves managing a team, make sure to highlight your leadership skills. Provide examples of how you've coached and developed team members in the past, and how you plan to motivate your team to achieve sales targets.
How to prepare for a job interview at Artisan People Group
✨Showcase Your Leadership Skills
As a Business and Communities Executive, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific strategies you've used to achieve sales targets.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand's products and the luxury beauty sector. During the interview, be ready to discuss how you would educate clients on these products and provide exceptional service.
✨Highlight Your Sales Achievements
Prepare to share specific examples of how you've exceeded sales targets in the past. Use metrics and figures to illustrate your success and show how you can bring that same drive to the new role.
✨Emphasise Relationship Building
Building relationships is key in this role. Be ready to talk about how you've developed clientele in previous positions, planned events, and networked within the community to grow business.