Boutique Manager (London Area)

A luxury fragrance brand is looking for an experienced Boutique Manager to be based in London.

The Role

As Boutique Manager, you’ll be leading a passionate and high-performing team to deliver world-class service to discerning clientele.

Key Responsibilities:

• Lead and motivate a team of sales associates to achieve sales targets.
• Develop and implement strategies to drive sales growth and maximise profitability.
• Establish and maintain operational procedures to ensure the efficient operation of the store.
• Recruit, train, and develop staff members, providing ongoing coaching.
• Conduct regular performance evaluations and take appropriate action to address performance issues.
• Complete store administration and ensure compliance with policies and procedures and preparing rotas and monthly payroll reports.
• Monitor and analyse sales performance, identify trends and opportunities, and implement action plans to address challenges and capitalise on opportunities.

You will need:

• Previous experience in retail management (ideally for a beauty brand), with a minimum of 3 years in a leadership role.
• Proven track record of achieving sales targets and driving business results.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal abilities.
• Detail-oriented with strong organisational and time management skills.
• Passion for the fragrance industry and a desire to create exceptional customer experiences.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.