At a Glance
- Tasks: Lead a team to deliver luxury skincare experiences and achieve sales targets.
- Company: Join a neuroscience-based skincare brand in a prestigious London department store.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a brand that connects skincare with emotions, making a real impact.
- Qualifications: Experience in high-end beauty management and a passion for exceptional customer service.
- Other info: Opportunity to build a loyal clientele and network within the community.
The predicted salary is between 36000 - 60000 £ per year.
We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London. After a decade's worth of research, this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions.
As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.
- Set goals, schedules and ensure high-quality service.
- Build relationships with store management.
- Manage budgets and orders, follow company policies.
- Develop clientele, plan events, network in the community.
- Lead team to achieve/exceed sales targets.
- Proactively manage beauty therapists’ performance.
- Be knowledgeable on all the brand’s products.
- Recruit new clients, build relationships and gain loyalty.
- Educate clients on products and brands.
- Achieve CRM and service targets.
Our ideal candidate has high-end Beauty Counter manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.
Beauty Counter Manager employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Counter Manager
✨Tip Number 1
Familiarise yourself with the neuroscience behind skincare and emotions. Understanding this unique aspect of the brand will not only help you connect with clients but also position you as a knowledgeable leader in your field.
✨Tip Number 2
Network within the luxury beauty community. Attend events, engage with other professionals, and build relationships that could lead to potential clients or partnerships, showcasing your proactive approach to business development.
✨Tip Number 3
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight your ability to motivate and coach beauty consultants to achieve sales targets, which is crucial for this role.
✨Tip Number 4
Showcase your customer service excellence. Prepare to discuss specific instances where you've gone above and beyond for clients, as this will illustrate your commitment to delivering a personalised luxury experience.
We think you need these skills to ace Beauty Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector. Emphasise any previous roles as a Counter Manager or similar positions, showcasing your sales achievements and team leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and customer service. Mention specific experiences where you successfully led a team or exceeded sales targets, and express your enthusiasm for the brand's neuroscience-based approach.
Showcase Your Knowledge: In your application, demonstrate your understanding of the brand’s products and their emotional connection to customers. This could include mentioning any relevant training or certifications in skincare or beauty management.
Highlight Relationship Building Skills: Discuss your ability to build relationships with clients and store management. Provide examples of how you've developed a loyal client base or organised successful events in previous roles.
How to prepare for a job interview at Artisan People Group
✨Showcase Your Sales Savvy
Be prepared to discuss your previous sales achievements and how you've driven business growth in your past roles. Use specific examples to demonstrate your ability to meet and exceed sales targets.
✨Emphasise Customer Service Excellence
Highlight your experience in providing exceptional customer service. Share stories that illustrate how you've gone above and beyond to ensure client satisfaction, as this is crucial for a luxury brand.
✨Demonstrate Leadership Skills
As a Counter Manager, you'll be leading a team. Be ready to talk about your leadership style and how you've successfully coached and motivated your team to achieve their goals.
✨Know the Brand Inside Out
Research the neuroscience-based skincare brand thoroughly. Understand its products, values, and unique selling points so you can confidently discuss how you would represent the brand and educate clients.