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For Companies At a Glance
- Tasks: Provide 2nd and 3rd line IT support for users in the UK and US.
- Company: Join a leading IT recruitment firm with a market-leading client.
- Benefits: Enjoy a company pension and ongoing development training.
- Why this job: Enhance your troubleshooting skills in a dynamic Windows environment.
- Qualifications: Experience with Windows, Active Directory, and Microsoft 365 is essential.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT recruitment firm is looking for an IT Support Engineer to join a market-leading client in St Athan. This onsite role involves providing second and third line support to users in both the UK and the US, requiring strong expertise in troubleshooting Windows environments and Active Directory.
Ideal candidates will have experience with Microsoft 365 and excellent problem-solving skills.
Benefits include a company pension and ongoing development training.
IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in Wales employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Windows and Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on troubleshooting scenarios related to Windows environments and Active Directory. We recommend practising common problems you might face as an IT Support Engineer.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your expertise and get noticed by top employers in the industry.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role and your commitment to joining their team.
We think you need these skills to ace IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows environments and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Share specific examples of your problem-solving skills and how you've tackled challenges in previous positions.
Showcase Your Soft Skills: While technical skills are crucial, we also value communication and teamwork. Make sure to mention any experiences where you’ve worked collaboratively or helped users resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Artis Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments and Active Directory. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show your expertise and problem-solving skills.
✨Familiarise Yourself with Microsoft 365
Since the role requires experience with Microsoft 365, take some time to review its features and common issues users face. Prepare to explain how you've supported users in the past and any tips you have for optimising their experience.
✨Practice Problem-Solving Questions
Expect to be asked about how you would handle specific technical problems. Practise articulating your thought process clearly and logically. This will demonstrate your analytical skills and ability to work under pressure.
✨Show Enthusiasm for Ongoing Development
The job mentions ongoing development training, so express your eagerness to learn and grow within the role. Share examples of how you've pursued professional development in the past, whether through courses, certifications, or self-study.
