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For Companies At a Glance
- Tasks: Lead CRM and email marketing strategies to engage customers and optimise their journeys.
- Company: Fast-growing tech business with a dynamic digital marketing team.
- Benefits: Salary up to £55,000, fully remote work, and opportunities for professional growth.
- Other info: Join a supportive team with ambitious growth plans and high ownership of your work.
- Why this job: Make a real impact on customer engagement across multiple brands in a collaborative environment.
- Qualifications: Experience in CRM and email marketing, with strong analytical and creative skills.
We're working with a fast growing technology business to recruit a Senior CRM & Email Marketing Manager to join their digital marketing team. This is a fantastic opportunity to take ownership of CRM communications, lifecycle marketing, and automation across a complex multi brand environment. This role will suit someone who enjoys combining creative campaign execution with technical CRM expertise, and who thrives in a collaborative, fast paced environment.
The Role?
You'll be responsible for shaping and delivering CRM and email communications across multiple customer touchpoints, helping to drive engagement, improve conversion, and optimise customer journeys.
Key responsibilities include:
- Building and executing high performing email campaigns, newsletters, nurture journeys, and automated communications
- Creating visually engaging and professional email content aligned to brand standards
- Developing and optimising CRM automations, segmentation strategies, and customer journeys
- Managing web forms, CRM integrations, and data capture processes
- Overseeing email communications calendars across multiple brands and audiences
- Analysing campaign performance and using insights to improve engagement, conversion, and deliverability
- Working closely with data, creative, web, and marketing teams to coordinate communications activity
- Supporting and mentoring a small team while helping shape CRM best practice
About You?
- Proven experience within CRM, email marketing, or marketing automation roles
- Strong hands on experience building customer journeys, workflows, and automated campaigns
- Experience with platforms such as ClickDimensions, MS Dynamics, Salesforce, HubSpot, Dotdigital, Klaviyo, or similar
- Strong understanding of segmentation, personalisation, deliverability, and optimisation
- Confident creating polished email campaigns with a good eye for design and layout
- Strong copywriting skills across email and short form campaign content
- Comfortable working across multiple projects and managing competing priorities
- Analytical mindset with experience reporting on campaign performance and improving results
- Experience mentoring or managing team members would be beneficial
What's on Offer?
- Salary up to £55,000 with flexibility for exceptional candidates
- Fully remote role with occasional meet ups
- Opportunity to work across multiple brands and large scale customer journeys
- High ownership role with genuine influence across CRM and customer communications
- Collaborative and ambitious team environment with strong growth plans
Interested? Please apply or get in touch with Dom for a confidential conversation.
Senior CRM & Email Marketing Manager employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM & Email Marketing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior CRM & Email Marketing Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM strategies. This will not only highlight your technical expertise but also your creative flair, making you stand out in interviews.
✨Tip Number 3
Prepare for those interviews! Research the company’s current CRM practices and think of ways you could improve them. Bring your ideas to the table during the interview – it shows initiative and that you’re already thinking about how to add value.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you a leg up in the process.
We think you need these skills to ace Senior CRM & Email Marketing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CRM & Email Marketing Manager role. Highlight your experience with CRM systems and email marketing, and don’t forget to showcase any creative campaigns you've executed!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've driven engagement and improved customer journeys in previous roles.
Showcase Your Analytical Skills: Since this role involves analysing campaign performance, be sure to include any relevant metrics or results from past campaigns. We love seeing how you've used data to optimise strategies and improve results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Artis Recruitment
✨Know Your CRM Tools
Familiarise yourself with the specific CRM platforms mentioned in the job description, like ClickDimensions or HubSpot. Be ready to discuss your hands-on experience with these tools and how you've used them to build customer journeys and automate campaigns.
✨Showcase Your Campaign Success
Prepare to share examples of high-performing email campaigns you've executed. Highlight the strategies you used for segmentation and personalisation, and be ready to discuss the results, such as improved engagement rates or conversion metrics.
✨Demonstrate Your Creative Side
Since the role combines creativity with technical skills, bring examples of visually engaging email content you've created. Discuss your design process and how you ensure that your campaigns align with brand standards while still being effective.
✨Be Ready to Collaborate
This position requires working closely with various teams. Prepare to talk about your experience in collaborative environments and how you've successfully coordinated communications across different departments to achieve common goals.