IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London
IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365

IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 2nd and 3rd line IT support for users in the UK and US.
  • Company: Join a leading IT recruitment firm with a market-leading client.
  • Benefits: Enjoy a company pension and ongoing development training.
  • Why this job: Enhance your troubleshooting skills in a dynamic Windows environment.
  • Qualifications: Experience with Windows, Active Directory, and Microsoft 365 is essential.
  • Other info: Great opportunity for career growth in a supportive team.

The predicted salary is between 36000 - 60000 £ per year.

A leading IT recruitment firm is looking for an IT Support Engineer to join a market-leading client in St Athan. This onsite role involves providing second and third line support to users in both the UK and the US, requiring strong expertise in troubleshooting Windows environments and Active Directory.

Ideal candidates will have experience with Microsoft 365 and excellent problem-solving skills.

Benefits include a company pension and ongoing development training.

IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London employer: Artis Recruitment

Join a dynamic and innovative team as an IT Support Engineer in St Athan, where you'll be part of a market-leading company that values employee growth and development. With a strong focus on work-life balance, competitive benefits including a company pension, and a culture that encourages continuous learning, this role offers a rewarding opportunity to enhance your skills while making a meaningful impact in both UK and US operations.
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Contact Detail:

Artis Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work with Windows and Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Show off your skills! Prepare for technical interviews by brushing up on troubleshooting scenarios related to Windows environments and Active Directory. We recommend practising common problems you might face as an IT Support Engineer.

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your career goals. Use our website to find roles that excite you and match your expertise in 2nd/3rd line support. It’s all about finding the right fit!

Tip Number 4

Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role and helps build a positive rapport with potential employers.

We think you need these skills to ace IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London

Troubleshooting Windows Environments
Active Directory
Microsoft 365
Problem-Solving Skills
Second Line Support
Third Line Support
User Support
Technical Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows environments and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Share specific examples of your problem-solving skills and how you've tackled challenges in previous positions.

Show Off Your Soft Skills: While technical skills are crucial, we also value communication and teamwork. Make sure to mention any experiences where you’ve worked collaboratively or helped users resolve issues effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Artis Recruitment

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows environments and Active Directory. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show your expertise and problem-solving skills.

Familiarise Yourself with Microsoft 365

Since the role requires experience with Microsoft 365, take some time to review its features and common issues. Prepare to explain how you've used it in past roles and any challenges you've faced, along with your solutions.

Practice Problem-Solving Questions

Expect to face questions that assess your problem-solving abilities. Think of examples where you've successfully diagnosed and fixed issues. Practising these scenarios can help you articulate your thought process clearly during the interview.

Show Enthusiasm for Ongoing Development

The job mentions ongoing development training, so express your eagerness to learn and grow within the role. Share any relevant courses or certifications you've completed, and discuss how you plan to stay updated with industry trends.

IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London
Artis Recruitment
Location: London
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  • IT Support Engineer (Onsite) – 2nd/3rd Line, Windows & 365 in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • A

    Artis Recruitment

    50-100
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