Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and shape HR operations, ensuring a top-notch employee experience.
- Company: Join a recognised brand with a focus on innovative HR services.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Full-time role based in Gloucestershire with exciting development opportunities.
- Why this job: Make a real impact in a newly formed HR Shared Services function.
- Qualifications: Experience in HR operations and strong leadership skills required.
The predicted salary is between 60000 - 60000 £ per year.
Artis HR are supporting a hugely successful, recognised brand as they develop their HR operations/ People Services capability. They are now seeking an HR Shared Service lead to develop and deliver a high-quality, technologically enabled, efficient and compliant HR service. This is a newly created role with real scope to shape how HR services are delivered across the business. You’ll take ownership of day-to-day HR operations, lead a shared services team and ensure managers and employees receive a consistent, responsive and customer-focused experience across the full employee lifecycle.
Key Responsibilities
- Leading the daily operation of the HR Operations function, including the setup and management of an HR ticketing system
- Managing performance against agreed KPIs and SLAs, ensuring accuracy, compliance and service excellence
- Overseeing end-to-end recruitment and screening activity, delivering a timely, compliant process and strong candidate experience
- Leading, coaching and developing a team of HR Operations Advisors to drive engagement and performance
- Building strong relationships with managers and stakeholders across the organisation
- Optimising HR operational processes and making effective use of HR systems (Workday), reporting and automation
- Contributing to the People senior leadership team, providing insight, reporting and recommendations
Key Requirements
- Proven experience leading an HR Shared Services, HR Operations or HR Service Delivery function
- Strong knowledge of HR processes, employment legislation and best practice
- Experience of managing team performance against KPIs
- Strong communication, stakeholder management and problem-solving skills
- A continuous improvement mindset and customer-focused approach
This is a full-time role based in Gloucestershire, with a salary of c£60000. If you’re looking to lead and shape a newly formed HR Shared Services function, this is an exciting opportunity to make a real impact.
Human Resources Operations Manager in London employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; we all love a good natter!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common HR scenarios and think about how you’d handle them. Show them you’re the perfect fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows you’re keen and professional, which is exactly what they want in an HR Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, it’s a great way to show you’re serious about joining the team!
We think you need these skills to ace Human Resources Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your experience in leading HR Shared Services and managing teams, as well as any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your knowledge of HR processes and how you can contribute to optimising HR operations at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Share examples of how you've tackled challenges in HR operations before, especially in relation to KPIs and SLAs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Artis Recruitment
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR processes, employment legislation, and best practices. Be ready to discuss how you've applied this knowledge in previous roles, especially in leading HR operations or shared services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance against KPIs. Think about specific situations where you coached team members or improved engagement—these stories will resonate well with the interviewers.
✨Demonstrate Problem-Solving Prowess
Be ready to tackle hypothetical scenarios related to HR operations. Show how you would approach challenges like improving service delivery or optimising HR processes. This will demonstrate your continuous improvement mindset and customer-focused approach.
✨Build Relationships
Since building strong relationships is key, think about how you can convey your stakeholder management skills. Prepare to discuss how you've successfully collaborated with managers and other departments to enhance HR services in the past.