At a Glance
- Tasks: Lead IT services and systems, ensuring security and reliability across the business.
- Company: Award-winning professional services organisation based in Salisbury.
- Benefits: Annual bonus, private medical insurance, 25 days leave, and travel support.
- Other info: Opportunity for career growth and involvement in exciting IT projects.
- Why this job: Combine hands-on leadership with technical expertise in a dynamic environment.
- Qualifications: Proven IT support experience with strong Microsoft tech skills and team leadership.
The predicted salary is between 45000 - 55000 £ per year.
IT Manager required by market leading, award winning, professional services organisation based in Salisbury. The IT Manager will lead the day-to-day delivery of IT services and systems across the business. This is a hands-on leadership role, ideal for someone who enjoys balancing operational responsibility with technical involvement, while managing and developing a small IT support team.
The Role
Reporting into the IT Director, the IT Manager will play a key role in ensuring IT systems are secure, reliable, and aligned to business needs. The position combines technical oversight, team leadership, and continuous improvement across the technology environment.
- Overseeing the daily operation of IT systems and services
- Supporting and resolving 1st–3rd line technical issues, including escalations
- Leading, mentoring, and developing a small IT support team
- Managing relationships with external IT suppliers and partners
- Driving improvements to system performance, reliability, and user experience
- Supporting cloud-based initiatives, particularly within Microsoft environments
- Contributing to cyber security, risk management, and business continuity planning
- Assisting with system upgrades, implementations, and ongoing IT projects
This is a hands-on, operational role requiring a visible presence within the business and a proactive approach to problem-solving.
About You
- Proven experience in an IT support or infrastructure-focused role, with team leadership responsibility
- Strong technical expertise across Microsoft technologies (e.g. Microsoft 365, Azure, Windows Server, Active Directory, Intune)
- Experience working in hybrid/cloud environments
- Solid understanding of networking, security, and IT best practices
- Ability to troubleshoot complex issues and communicate effectively with non-technical stakeholders
- Experience managing third-party suppliers or MSPs
Working Pattern
- Monday to Friday, 9:00am – 5:00pm (35-hour week)
- Fully onsite in Salisbury (5 days per week)
- Occasional travel to a secondary UK office may be required
- Some out-of-hours work for upgrades or critical support
Annual bonus, Private medical insurance (BUPA), 25 days annual leave, Additional travel-related benefit (e.g. train/parking support)
IT Manager employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT management. This gives potential employers a tangible sense of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common IT manager questions. Think about how you’d handle specific scenarios, especially around team leadership and technical challenges. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with Microsoft technologies and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT and how you can contribute to our team. Don’t forget to mention your hands-on approach and problem-solving skills.
Showcase Your Technical Expertise: In your application, be specific about your technical skills, especially in cloud environments and security practices. We love candidates who can communicate complex ideas clearly, so keep that in mind!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Artis Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft technologies like Azure and Microsoft 365. Be ready to discuss your hands-on experience with these systems and how you've tackled complex issues in the past.
✨Showcase Your Leadership Skills
As an IT Manager, you'll need to lead a small team. Prepare examples of how you've mentored or developed team members before. Highlight your approach to managing relationships with external suppliers and how you ensure smooth operations.
✨Be Proactive About Problem-Solving
This role requires a proactive approach to IT challenges. Think of specific instances where you've identified potential issues before they became problems and how you implemented solutions. This will show your ability to think ahead.
✨Understand the Business Needs
It's crucial to align IT services with business needs. Research the company and its goals, and be prepared to discuss how you can contribute to their success through effective IT management and continuous improvement strategies.