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- Tasks: Lead and shape HR operations, ensuring a top-notch employee experience.
- Company: Join a recognised brand with a focus on innovative HR services.
- Benefits: Competitive salary, career growth, and a chance to make a real impact.
- Why this job: Be at the forefront of transforming HR services in a dynamic environment.
- Qualifications: Experience in HR Shared Services and strong leadership skills.
- Other info: Full-time role based in Gloucestershire with a supportive team culture.
The predicted salary is between 60000 - 60000 £ per year.
Artis HR are supporting a hugely successful, recognised brand as they develop their HR operations/ People Services capability. They are now seeking an HR Shared Service lead to develop and deliver a high-quality, technologically enabled, efficient and compliant HR service. This is a newly created role with real scope to shape how HR services are delivered across the business. You’ll take ownership of day-to-day HR operations, lead a shared services team and ensure managers and employees receive a consistent, responsive and customer-focused experience across the full employee lifecycle.
Key responsibilities include:
- Leading the daily operation of the HR Operations function, including the setup and management of an HR ticketing system
- Managing performance against agreed KPIs and SLAs, ensuring accuracy, compliance and service excellence
- Overseeing end-to-end recruitment and screening activity, delivering a timely, compliant process and strong candidate experience
- Leading, coaching and developing a team of HR Operations Advisors to drive engagement and performance
- Building strong relationships with managers and stakeholders across the organisation
- Optimising HR operational processes and making effective use of HR systems (Workday), reporting and automation
- Contributing to the People senior leadership team, providing insight, reporting and recommendations
Key requirements:
- Proven experience leading an HR Shared Services, HR Operations or HR Service Delivery function.
- Strong knowledge of HR processes, employment legislation and best practice
- Experience of managing team performance against KPIs
- Strong communication, stakeholder management and problem-solving skills
- A continuous improvement mindset and customer-focused approach
This is a full-time role based in Gloucestershire, with a salary of c£60000. If you’re looking to lead and shape a newly formed HR Shared Services function, this is an exciting opportunity to make a real impact.
Human Resources Operations Manager employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their HR operations and think about how your experience can help shape their services. Tailor your answers to show you’re the right fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common HR questions. This will help you articulate your experience and demonstrate your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Human Resources Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of HR Operations Manager. Highlight your experience in leading HR Shared Services and managing teams, as well as any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for HR operations and how your skills can help shape our HR services. Don’t forget to mention your continuous improvement mindset!
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you improve service delivery times or enhance team performance? Numbers speak volumes, so let us see the impact you've made in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Artis Recruitment
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR processes, employment legislation, and best practices. This role is all about leading HR operations, so being able to discuss these topics confidently will show that you're the right fit.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed performance against KPIs or coached team members to improve engagement. This will demonstrate your capability to lead the shared services team effectively.
✨Understand the Tech
Familiarise yourself with HR systems like Workday, as well as any ticketing systems you might encounter. Being able to discuss how you've optimised HR processes using technology will set you apart from other candidates.
✨Build Relationships
Be ready to talk about how you've built strong relationships with stakeholders in previous roles. This is crucial for the position, so having a few anecdotes about successful collaborations will highlight your communication and stakeholder management skills.