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For Companies At a Glance
- Tasks: Lead HR operations, ensuring top-notch service across the employee lifecycle.
- Company: Join a well-established organisation with a focus on people and culture.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to develop a high-performance team in a fast-paced setting.
- Why this job: Make a real impact by driving continuous improvement in HR services.
- Qualifications: Proven experience in HR operations and strong knowledge of UK employment law.
The predicted salary is between 45000 - 55000 £ per year.
Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment.
The Role
- Reporting into the Head of People Hub, lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle.
Key responsibilities include:
- Leading and managing the People Hub / HR Operations team
- Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration
- Managing workflow, capacity and SLAs to maintain service excellence
- Acting as an escalation point for complex issues, driving root cause analysis and solutions
- Coaching and developing the team to build a high-performance culture
- Driving continuous improvement, process optimisation and use of HR systems/technology
- Partnering with ER, Payroll and People Partners to ensure seamless delivery
- Ensuring strong governance, compliance and data integrity
About You
- Proven experience leading HR operations or shared services team
- Strong knowledge of the employee lifecycle and UK employment law
- Experience managing SLAs, workflows and service delivery
HR Operations Manager 12m FTC employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager 12m FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. The more comfortable you are discussing your experience, the more confident you'll feel during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that HR Operations Manager role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace HR Operations Manager 12m FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your experience in leading HR teams and managing operations, as well as any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your hands-on delivery experience and how you’ve driven continuous improvement in previous positions.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership skills. Talk about how you've coached and developed teams in the past, and how you plan to build a high-performance culture at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Artis Recruitment
✨Know Your HR Operations Inside Out
Make sure you brush up on your knowledge of HR operations and the employee lifecycle. Familiarise yourself with key processes like onboarding and offboarding, as well as UK employment law. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a potential HR Operations Manager, you'll need to highlight your experience in leading teams. Prepare examples of how you've successfully managed a team, driven performance, and fostered a high-performance culture. Be ready to discuss your coaching techniques and how you've developed team members in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex issues. Think of specific situations where you've had to drive root cause analysis or implement process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Continuous Improvement Mindset
This role requires a focus on continuous improvement and optimisation. Be prepared to discuss any initiatives you've led that improved service delivery or efficiency in HR operations. Highlight your familiarity with HR systems and technology, and how you've leveraged them to enhance service quality.