At a Glance
- Tasks: Lead and shape HR operations, ensuring a top-notch employee experience.
- Company: Join a recognised brand with a focus on innovative HR services.
- Benefits: Competitive salary, career growth, and a chance to make a real impact.
- Other info: Full-time role based in Gloucestershire with a supportive team culture.
- Why this job: Be at the forefront of transforming HR services in a dynamic environment.
- Qualifications: Experience in HR operations and strong leadership skills required.
The predicted salary is between 60000 - 60000 £ per year.
Artis HR are supporting a hugely successful, recognised brand as they develop their HR operations/ People Services capability. They are now seeking an HR Shared Service lead to develop and deliver a high-quality, technologically enabled, efficient and compliant HR service. This is a newly created role with real scope to shape how HR services are delivered across the business.
You’ll take ownership of day-to-day HR operations, lead a shared services team and ensure managers and employees receive a consistent, responsive and customer-focused experience across the full employee lifecycle.
Key Responsibilities- Leading the daily operation of the HR Operations function, including the setup and management of an HR ticketing system
- Managing performance against agreed KPIs and SLAs, ensuring accuracy, compliance and service excellence
- Overseeing end-to-end recruitment and screening activity, delivering a timely, compliant process and strong candidate experience
- Leading, coaching and developing a team of HR Operations Advisors to drive engagement and performance
- Building strong relationships with managers and stakeholders across the organisation
- Optimising HR operational processes and making effective use of HR systems (Workday), reporting and automation
- Contributing to the People senior leadership team, providing insight, reporting and recommendations
- Proven experience leading an HR Shared Services, HR Operations or HR Service Delivery function
- Strong knowledge of HR processes, employment legislation and best practice
- Experience of managing team performance against KPIs
- Strong communication, stakeholder management and problem-solving skills
- A continuous improvement mindset and customer-focused approach
This is a full-time role based in Gloucestershire, with a salary of c£60000. If you’re looking to lead and shape a newly formed HR Shared Services function, this is an exciting opportunity to make a real impact.
Human Resources Operations Manager in England employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Operations Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their HR operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to HR operations and team management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Human Resources Operations Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in HR operations and any relevant achievements that align with the role. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about HR and how your skills match what we're looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements and outcomes. Did you improve a process or lead a successful project? We want to know how you've made a difference in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Artis Recruitment
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR processes, employment legislation, and best practices. Being able to discuss these topics confidently will show that you're not just familiar with the basics but also understand the nuances of the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed teams in the past. Highlight your coaching and development strategies, and how you've driven engagement and performance within your team.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in HR operations and how you resolved them. This will illustrate your problem-solving skills and your ability to maintain service excellence under pressure, which is crucial for this position.
✨Build Relationships
Emphasise your experience in stakeholder management. Be ready to discuss how you've built strong relationships with managers and other stakeholders, as this will be key to ensuring a responsive and customer-focused HR service.