At a Glance
- Tasks: Manage the digital flagship store and lead engaging email marketing campaigns.
- Company: Join one of the UK's fastest-growing independent lifestyle brands.
- Benefits: Enjoy competitive salary, staff discounts, and career progression opportunities.
- Why this job: Take ownership of a brand's online presence and make a real impact.
- Qualifications: Experience in Ecommerce Management and strong knowledge of Shopify required.
- Other info: Be part of a supportive team culture with creative freedom.
The predicted salary is between 36000 - 60000 £ per year.
Ecommerce & CRM Manager
Location: Bristol area (hybrid)
Salary: Competitive + staff discount + benefits
Overview
We\’re looking for an experienced Ecommerce & CRM Manager to take ownership of the digital flagship store for one of the UK\’s fastest-growing independent lifestyle brands. This role combines hands-on ecommerce trading with email marketing and CRM management. You\’ll make sure the website looks great, runs smoothly, and converts – while leading retention campaigns that keep customers engaged and coming back. It\’s an opportunity to run the brand\’s online store like your own: trading, analysing, creating, and improving every step of the customer journey.
Key Responsibilities
Ecommerce Trading
- Manage day-to-day trading activity across the Shopify site.
- Plan and execute product launches, homepage updates, and seasonal campaigns.
- Optimise product merchandising, navigation, and checkout flow to increase conversion and AOV.
- Monitor daily and weekly performance, reacting quickly to trading opportunities.
Email Marketing & CRM
- Build and deliver campaigns and automated flows via Klaviyo (or similar).
- Segment audiences and personalise content to maximise engagement.
- Analyse open, click-through, and conversion rates to improve performance.
- Work closely with creative and marketing teams to ensure all communication feels on-brand.
Analytics & Reporting
- Track KPIs including conversion, revenue, AOV, and repeat purchase rate.
- Report on performance weekly with actionable insights.
- Use GA4 and Excel to support trading decisions.
Collaboration
- Partner with design, content, and social teams for cohesive campaigns.
- Coordinate with customer service to optimise post-purchase experience.
- Manage external agencies or freelancers where needed (SEO, paid media, or web development).
About You
- Proven experience in Ecommerce Management, Digital Trading, or CRM/Email Marketing, ideally within fashion, retail, or D2C.
- Strong working knowledge of Shopify (Shopify Markets a bonus).
- Skilled with Klaviyo, Mailchimp, or similar ESPs.
- Confident using Google Analytics / GA4 and Excel for reporting.
- Commercially minded with an eye for design and customer experience.
- Organised, proactive, and comfortable in a fast-moving environment.
What\’s On Offer
- A leading role in growing one of the UK\’s most exciting independent fashion brands.
- Creative freedom and direct impact on sales performance.
- Supportive, close-knit team culture.
- Staff discount, clothing allowance, and genuine career progression.
Ready to run a digital flagship store?
Apply now with your CV and let\’s talk about how you can help shape the next phase of this brand\’s growth.
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Ecommerce Manager. D2C . LIfestyle & Fashion Brand employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager. D2C . LIfestyle & Fashion Brand
✨Tip Number 1
Get to know the brand inside out! Before your interview, spend some time browsing their website and social media. Understand their style, values, and target audience. This will help you tailor your conversation and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows initiative and can give you insider info that could set you apart.
✨Tip Number 3
Prepare for practical scenarios! Think about how you would handle specific challenges related to ecommerce trading or CRM management. Be ready to discuss your strategies for optimising conversion rates or launching successful campaigns. This will demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take ownership of the digital flagship store.
We think you need these skills to ace Ecommerce Manager. D2C . LIfestyle & Fashion Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Ecommerce & CRM Manager role. Highlight your experience with Shopify, email marketing, and any relevant analytics tools. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you've improved conversion rates or successfully managed campaigns. We love seeing tangible results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about ecommerce and how you can contribute to our brand's growth. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s make this happen together!
How to prepare for a job interview at Artis Recruitment
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce platforms, especially Shopify. Be ready to discuss how you've optimised product merchandising and improved conversion rates in your previous roles.
✨Show Off Your CRM Skills
Familiarise yourself with email marketing tools like Klaviyo or Mailchimp. Prepare examples of successful campaigns you've run, focusing on audience segmentation and personalisation that drove engagement.
✨Be Data-Driven
Get comfortable with analytics tools like Google Analytics and Excel. Be prepared to talk about how you've tracked KPIs and used data to inform your trading decisions in the past.
✨Collaboration is Key
Highlight your experience working with cross-functional teams. Share specific examples of how you've partnered with design, content, and customer service teams to create cohesive campaigns that enhance the customer journey.