Collections Manager

Collections Manager

Northampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Artis Recruitment

At a Glance

  • Tasks: Lead and inspire a high-performing collections team to deliver exceptional customer experiences.
  • Company: Join a fast-growing brand that values innovation and excellence.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Collaborate across the business to drive results and champion change.
  • Why this job: Make a real impact while shaping a culture of performance and motivation.
  • Qualifications: Experience in managing collections teams and strong leadership skills.

The predicted salary is between 36000 - 60000 £ per year.

Are you a dynamic leader who thrives on motivating teams and delivering results? Artis Customer Contact is partnering with a fast-growing brand looking for a Consumer Collections Team Leader to take their team to the next level.

This isn’t just another managerial role, it’s your chance to inspire a small but high-performing team, drive exceptional customer experiences, and make a real impact on a business that values innovation and excellence.

Why You’ll Love This Role:

• Lead and develop a team of talented payment collection advisers.

• Shape a culture of performance, motivation, and continuous improvement.

• Work hands-on to deliver outstanding customer experiences and exceed KPIs.

• Collaborate across the business to drive results and champion change.

What You Bring:

• Proven experience managing a collections team, driving performance and engagement.

• A natural, inspiring leader who builds credibility at every level.

• Adaptable, results-driven, and ready to support your team to reach their full potential.

• Analytical mindset, problem-solver, and passionate about continuous improvement.

• Strong communicator and influencer, skilled in motivating colleagues, partners, and stakeholders.

• Microsoft Office savvy, especially Excel, Word, and Outlook.

If you’re ready to lead, inspire, and make a measurable difference in a thriving business, we want to hear from you!

Collections Manager employer: Artis Recruitment

At Artis Customer Contact, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where innovation and excellence are at the forefront. As a Collections Manager, you will not only lead a talented team but also benefit from extensive growth opportunities, collaborative teamwork, and a commitment to delivering outstanding customer experiences. Join us in a dynamic environment that values your contributions and empowers you to make a real impact.
Artis Recruitment

Contact Detail:

Artis Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Collections Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

✨Tip Number 2

Prepare for those interviews by researching the company and its culture. Understand their values and think about how you can align your leadership style with their goals. This will show them you’re not just another candidate, but the right fit for their team.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've led teams to success in the past. Highlight your ability to motivate and drive performance, as this is key for a Collections Manager role.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you a better chance of getting noticed. Let’s get you that dream job!

We think you need these skills to ace Collections Manager

Team Leadership
Performance Management
Customer Experience Management
KPI Achievement
Collaboration
Adaptability
Analytical Mindset
Problem-Solving Skills
Communication Skills
Influencing Skills
Motivational Skills
Microsoft Office (Excel, Word, Outlook)
Continuous Improvement

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and driven performance in previous roles. Use specific examples to showcase your leadership style and the impact you've made.

Be Results-Driven: This role is all about delivering results, so don’t shy away from sharing your achievements. We love numbers! Include any KPIs you've exceeded or improvements you've implemented that led to better outcomes. It’s all about showing us you can make a measurable difference.

Communicate Clearly: Strong communication is key for this position. Make sure your application is clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively. Don’t forget to proofread for any typos or errors!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Artis Recruitment

✨Know Your Numbers

As a Collections Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to collections and be ready to discuss how you've driven performance in previous roles. Show them you understand KPIs and can use data to motivate your team.

✨Showcase Your Leadership Style

Prepare examples that highlight your leadership approach. Think about times when you've inspired your team or implemented changes that improved performance. Be ready to discuss how you build credibility and foster a culture of motivation and continuous improvement.

✨Communicate Effectively

Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Consider how you would explain complex ideas simply, as you’ll need to influence various stakeholders. Use the STAR method to structure your responses during the interview.

✨Be Ready to Problem-Solve

Expect scenario-based questions that test your problem-solving abilities. Think of challenges you've faced in managing collections and how you overcame them. Highlight your adaptability and readiness to support your team in reaching their full potential.

Collections Manager
Artis Recruitment
Location: Northampton
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