Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic HR shared services team and enhance employee experiences.
- Company: Join a well-established organisation with a collaborative People function.
- Benefits: Salary up to £55,000, hybrid working, and opportunities for professional growth.
- Other info: Enjoy a supportive team culture and the chance to make a real impact.
- Why this job: Shape a key HR function while driving continuous improvement in a fast-paced environment.
- Qualifications: Proven HR leadership experience and strong knowledge of UK employment law.
The predicted salary is between 55000 - 55000 £ per year.
Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment.
The Role
Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle.
Key responsibilities include:
- Leading and developing the HR shared services team
- Overseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administration
- Managing workflow, capacity and SLAs to maintain a consistent, high-quality service
- Acting as an escalation point for complex HR queries, driving root cause analysis and solutions
- Coaching and developing the team to build a high-performance culture
- Driving continuous improvement, process optimisation and use of HR systems and technology
- Partnering with ER, Payroll and People Partners to ensure seamless delivery
- Ensuring strong governance, compliance and data integrity
About You
- Proven experience leading an HR operations or shared services team
- Strong knowledge of the employee lifecycle and UK employment law
- Experience managing SLAs, workflows and service delivery
- A confident leader who enjoys developing and coaching teams
- Highly organised, able to manage multiple priorities in a fast-paced environment
- Strong stakeholder management and communication skills
What's on Offer
- Salary up to 55,000
- Hybrid working (2-3 days a week in Cirencester)
- Opportunity to lead and shape a key HR function
- Collaborative and forward-thinking People team
Additional Information: Applicants must have the right to work in the UK. We aim to respond to every application, however due to the volume of interest it is not always possible to provide detailed individual feedback. Successful candidates may be contacted for further information or invited to book an initial screening call.
HR Shared Service Manager FTC in Cheltenham employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Service Manager FTC in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially around team leadership and HR operations.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles and showcase how you can add value to their HR shared services.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace HR Shared Service Manager FTC in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Manager role. Highlight your experience in leading HR operations and managing teams, as well as any specific achievements that demonstrate your ability to drive continuous improvement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your knowledge of the employee lifecycle and how you’ve successfully managed SLAs and workflows in the past.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to showcase your leadership skills in your application. Share examples of how you've developed and coached teams to create a high-performance culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Artis Recruitment
✨Know Your HR Stuff
Make sure you brush up on your knowledge of the employee lifecycle and UK employment law. Be ready to discuss how you've applied this knowledge in previous roles, especially in managing SLAs and workflows.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you coached team members or improved performance, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle complex HR queries or improve service delivery. Practise articulating your thought process and solutions clearly, as this demonstrates your problem-solving skills.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Share examples of how you've managed multiple priorities effectively, and consider discussing any tools or methods you use to stay on top of your workload.