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For Companies At a Glance
- Tasks: Lead HR operations, ensuring top-notch service across the employee lifecycle.
- Company: Established organisation with a collaborative and forward-thinking People team.
- Benefits: Salary up to £55,000, hybrid working, and opportunities for leadership development.
- Other info: Join a passionate team and make a real impact on employee experience.
- Why this job: Shape a key HR function while driving continuous improvement in a dynamic environment.
- Qualifications: Proven HR operations experience and strong knowledge of UK employment law.
The predicted salary is between 55000 - 55000 £ per year.
Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment.
The Role
Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle.
Key responsibilities include:
- Leading and managing the People Hub / HR Operations team
- Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration
- Managing workflow, capacity and SLAs to maintain service excellence
- Acting as an escalation point for complex issues, driving root cause analysis and solutions
- Coaching and developing the team to build a high-performance culture
- Driving continuous improvement, process optimisation and use of HR systems/technology
- Partnering with ER, Payroll and People Partners to ensure seamless delivery
- Ensuring strong governance, compliance and data integrity
About You
- Proven experience leading HR operations or shared services team
- Strong knowledge of the employee lifecycle and UK employment law
- Experience managing SLAs, workflows and service delivery
- A confident leader with a passion for developing and coaching teams
- Highly organised, able to manage multiple priorities in a fast-paced environment
- Strong stakeholder management and communication skills
What's on Offer
- Salary up to 55,000
- Hybrid working (2-3 days onsite in Cirencester)
- Opportunity to lead and shape a key HR function
- Collaborative and forward-thinking People team
Applicants must have the right to work in the UK.
HR Operations Manager 12m FTC in Cheltenham employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager 12m FTC in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and the specific needs of the HR Operations Manager role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your leadership skills and experience in managing HR operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Operations Manager 12m FTC in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your experience in leading HR teams and managing workflows, as well as any specific achievements that demonstrate your ability to drive continuous improvement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with the job description. Don’t forget to mention your experience with UK employment law and stakeholder management.
Showcase Your Leadership Skills: As a potential leader in our People function, it's crucial to showcase your leadership style. Share examples of how you've coached and developed teams in the past, and how you’ve fostered a high-performance culture.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Artis Recruitment
✨Know Your HR Stuff
Make sure you brush up on your knowledge of the employee lifecycle and UK employment law. Be ready to discuss how you've applied this knowledge in previous roles, especially in managing HR operations or shared services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you’ve coached team members or improved performance, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss complex issues you've faced in HR operations and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show your analytical skills.
✨Emphasise Continuous Improvement
Talk about any initiatives you've led that focused on process optimisation or the use of HR technology. This shows that you're not just about maintaining the status quo but are also keen on driving change and efficiency.