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- Tasks: Build relationships and turn enquiries into great outcomes for clients.
- Company: Join a growing team in a supportive and collaborative environment.
- Benefits: Salary up to £32,000, hybrid working, and a 10% bonus.
- Why this job: Make a real impact by helping clients and delivering excellent service.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Opportunity for growth within a dynamic and expanding business.
The predicted salary is between 21600 - 38400 £ per year.
Are you someone who enjoys building relationships, helping customers, and turning enquiries into great outcomes? This is a fantastic opportunity to join a growing team, focusing on inbound enquiries, developing client relationships, and delivering excellent ongoing service.
As the Client Relationship Executive, you’ll play a key role in managing inbound enquiries and maintaining strong relationships with existing customers. You’ll help convert enquiries into new business, support clients with their needs, and ensure they receive a high level of service throughout their journey.
Day to day you’ll:
- Respond to inbound enquiries via phone, email, and online channels
- Build relationships with clients and understand their needs
- Recommend the most suitable services and explain key benefits
- Manage the process from enquiry through to confirmed sale
- Maintain accurate client records in CRM and billing systems
- Contact existing clients to support renewals and identify additional opportunities
- Handle customer queries and complaints professionally and efficiently
- Work closely with internal teams such as Finance, AML, and Marketing
- Share feedback on client needs and trends to support business improvement
What experience you’ll need:
- Experience in customer service, client relationship management, account management, or inbound sales
- Strong communication and interpersonal skills
- A confident and professional telephone manner
- Good organisational skills and attention to detail
- Experience using CRM systems and managing customer information
- A proactive and positive approach to working with clients
What you’ll get in return:
- Salary up to £32,000 plus 10% bonus
- Hybrid working pattern (3 days in the office, 2 from home)
- A supportive and collaborative team environment
- A varied role combining customer relationships and inbound enquiries
- Opportunity to grow and develop within a growing business
If you enjoy working with people, building relationships, and delivering excellent service, we’d love to hear from you. Apply now or get in touch with Dom for more information.
Client Relationship Executive in Bath employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Client Relationship Executive role. You never know who might have a lead or a referral for you!
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to explain how your experience in customer service and relationship management makes you the perfect fit. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It gives us a better sense of your commitment and enthusiasm!
We think you need these skills to ace Client Relationship Executive in Bath
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for building relationships and helping customers.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or client relationship management. We’re looking for specific examples that demonstrate how you’ve successfully managed enquiries and built strong client connections.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Artis Recruitment
✨Know Your Clients
Before the interview, research the company and its clients. Understand their services and how they benefit customers. This will help you demonstrate your ability to build relationships and tailor solutions to client needs.
✨Showcase Your Communication Skills
As a Client Relationship Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview. Prepare for scenarios where you might need to handle an enquiry or resolve a complaint. This will showcase your problem-solving skills and your ability to maintain professionalism under pressure.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage client records and information. Share specific tools or methods you use to stay organised, especially if you have experience with CRM systems. This shows your attention to detail and proactive approach.