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For Companies At a Glance
- Tasks: Lead CRM and email marketing strategies to boost customer engagement and optimise journeys.
- Company: Fast-growing tech business with a dynamic digital marketing team.
- Benefits: Salary up to £55,000, fully remote work, and opportunities for growth.
- Other info: Mentorship opportunities and the chance to work across multiple brands.
- Why this job: Make a real impact in a collaborative environment while shaping customer communications.
- Qualifications: Experience in CRM, email marketing, and automation; strong analytical and creative skills.
The predicted salary is between 55000 - 55000 £ per year.
We’re working with a fast growing technology business to recruit a Senior CRM & Email Marketing Manager to join their digital marketing team. This is a fantastic opportunity to take ownership of CRM communications, lifecycle marketing, and automation across a complex multi brand environment. This role will suit someone who enjoys combining creative campaign execution with technical CRM expertise, and who thrives in a collaborative, fast paced environment.
The Role
- You’ll be responsible for shaping and delivering CRM and email communications across multiple customer touchpoints, helping to drive engagement, improve conversion, and optimise customer journeys.
Key responsibilities include:
- Building and executing high performing email campaigns, newsletters, nurture journeys, and automated communications.
- Creating visually engaging and professional email content aligned to brand standards.
- Developing and optimising CRM automations, segmentation strategies, and customer journeys.
- Managing web forms, CRM integrations, and data capture processes.
- Overseeing email communications calendars across multiple brands and audiences.
- Analysing campaign performance and using insights to improve engagement, conversion, and deliverability.
- Working closely with data, creative, web, and marketing teams to coordinate communications activity.
- Supporting and mentoring a small team while helping shape CRM best practice.
About You
- Proven experience within CRM, email marketing, or marketing automation roles.
- Strong hands on experience building customer journeys, workflows, and automated campaigns.
- Experience with platforms such as ClickDimensions, MS Dynamics, Salesforce, HubSpot, Dotdigital, Klaviyo, or similar.
- Strong understanding of segmentation, personalisation, deliverability, and optimisation.
- Confident creating polished email campaigns with a good eye for design and layout.
- Strong copywriting skills across email and short form campaign content.
- Comfortable working across multiple projects and managing competing priorities.
- Analytical mindset with experience reporting on campaign performance and improving results.
- Experience mentoring or managing team members would be beneficial.
What’s on Offer?
- Salary up to £55,000 with flexibility for exceptional candidates.
- Fully remote role with occasional meet ups.
- Opportunity to work across multiple brands and large scale customer journeys.
- High ownership role with genuine influence across CRM and customer communications.
- Collaborative and ambitious team environment with strong growth plans.
Interested? Please apply or get in touch with Dom for a confidential conversation.
Senior CRM & Email Marketing Manager in Basildon employer: Artis Recruitment
Contact Detail:
Artis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM & Email Marketing Manager in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior CRM & Email Marketing Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM strategies. This will give potential employers a taste of what you can bring to the table, especially in a fast-paced environment like the one we’re looking at.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with platforms like HubSpot or Salesforce, and how you've used data to optimise customer journeys. We want to see that you can back up your creative ideas with solid analytics!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our collaborative team and making an impact in the CRM space.
We think you need these skills to ace Senior CRM & Email Marketing Manager in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior CRM & Email Marketing Manager role. Highlight your hands-on experience with CRM platforms and any successful campaigns you've executed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven engagement and improved customer journeys in previous positions.
Showcase Your Creativity: Since this role combines creative campaign execution with technical expertise, don’t shy away from showcasing your best email designs or campaigns. We love seeing your creative flair!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Artis Recruitment
✨Know Your CRM Tools
Make sure you’re well-versed in the CRM platforms mentioned in the job description, like Salesforce or HubSpot. Familiarise yourself with their features and how they can optimise customer journeys, as this will show your technical expertise during the interview.
✨Showcase Your Campaign Success
Prepare to discuss specific email campaigns you've executed in the past. Highlight the strategies you used for segmentation and personalisation, and be ready to share metrics that demonstrate your impact on engagement and conversion rates.
✨Emphasise Collaboration Skills
Since the role involves working closely with various teams, be prepared to talk about your experience in collaborative environments. Share examples of how you’ve successfully coordinated with creative, data, and marketing teams to deliver effective communications.
✨Bring Your Creative Flair
Don’t forget to showcase your creative side! Prepare a portfolio of your best email designs and content. Discuss your approach to creating visually engaging emails that align with brand standards, as this will highlight your ability to blend creativity with technical skills.