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- Tasks: Provide 2nd and 3rd line IT support in a dynamic technical environment.
- Company: Leading recruitment company with a supportive IT team atmosphere.
- Benefits: Ongoing training, company pension scheme, and a collaborative work culture.
- Why this job: Join a vibrant team and enhance your skills while making a difference.
- Qualifications: Strong desktop and server support experience with troubleshooting skills.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment company is seeking an IT Support Engineer based in St Athan, Wales. This full-time role involves providing 2nd and 3rd line support in a varied technical environment, primarily for clients in the UK and US.
Candidates should have strong desktop and server support experience, excellent troubleshooting abilities, and a solid understanding of Windows environments.
The position offers a supportive IT team atmosphere with opportunities for ongoing training and a company pension scheme.
Senior It Support Engineer - 2Nd/3Rd Line (Windows & M365) in Wales employer: Artis Recruitment Ltd
Contact Detail:
Artis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior It Support Engineer - 2Nd/3Rd Line (Windows & M365) in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in 2nd and 3rd line support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the technical interview! Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of Windows environments. We recommend practising common scenarios you might face in the role.
✨Tip Number 3
Show off your soft skills! While technical know-how is crucial, don’t forget to highlight your communication and teamwork abilities. These are key in a supportive IT team atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior It Support Engineer - 2Nd/3Rd Line (Windows & M365) in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd and 3rd line support, especially in Windows environments. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our supportive IT team. Share specific examples of your past experiences that relate to the role, and let us know what excites you about working with us.
Showcase Your Technical Skills: In your application, make sure to mention any relevant certifications or training you've completed, particularly around M365 and server support. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Artis Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your desktop and server support skills, especially in Windows environments. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show your technical prowess and problem-solving abilities.
✨Familiarise Yourself with M365
Since the role involves M365, it’s crucial to have a solid understanding of its features and functionalities. Prepare to answer questions about common issues users face and how you would address them. This will demonstrate your readiness to support clients effectively.
✨Showcase Your Team Spirit
The job offers a supportive IT team atmosphere, so be prepared to talk about your experiences working in teams. Share examples of how you’ve collaborated with colleagues to solve problems or improve processes. This will highlight your ability to fit into their team culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about ongoing training opportunities or how the team handles challenging support cases. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
