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For Companies At a Glance
- Tasks: Provide 2nd and 3rd line IT support in a dynamic technical environment.
- Company: Leading recruitment company with a supportive IT team atmosphere.
- Benefits: Ongoing training, company pension scheme, and a collaborative work culture.
- Why this job: Join a vibrant team and enhance your skills while making a difference.
- Qualifications: Strong desktop and server support experience, excellent troubleshooting skills.
- Other info: Opportunities for career growth and development in a varied role.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment company is seeking an IT Support Engineer based in St Athan, Wales. This full-time role involves providing 2nd and 3rd line support in a varied technical environment, primarily for clients in the UK and US.
Candidates should have:
- Strong desktop and server support experience
- Excellent troubleshooting abilities
- A solid understanding of Windows environments
The position offers a supportive IT team atmosphere with opportunities for ongoing training and a company pension scheme.
Senior IT Support Engineer - 2nd/3rd Line (Windows & M365) in London employer: Artis Recruitment Ltd
Contact Detail:
Artis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer - 2nd/3rd Line (Windows & M365) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in 2nd and 3rd line support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance to interview, be ready to share specific examples of how you've tackled complex issues in Windows environments. We want to see your problem-solving prowess in action!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior IT Support Engineer - 2nd/3rd Line (Windows & M365) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd and 3rd line support, especially in Windows environments. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our supportive IT team. Share specific examples of your past experiences that relate to the role and show us your passion for IT support.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Artis Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your desktop and server support skills, especially in Windows environments. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show your technical prowess and problem-solving abilities.
✨Familiarise Yourself with M365
Since the role involves M365, it’s crucial to have a solid understanding of its features and functionalities. Prepare to answer questions about common issues users face and how you would address them. This will demonstrate your readiness to tackle real-world challenges.
✨Showcase Your Team Spirit
The job offers a supportive IT team atmosphere, so be prepared to talk about your experience working in teams. Share examples of how you’ve collaborated with colleagues to solve problems or improve processes. This will highlight your ability to fit into their team culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the ongoing training opportunities and how the team handles challenging support cases. This shows your enthusiasm for growth and your interest in the company’s approach to IT support.
