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For Companies At a Glance
- Tasks: Lead CRM and email marketing strategies to boost customer engagement and optimise journeys.
- Company: Fast-growing tech business with a dynamic digital marketing team.
- Benefits: Salary up to £55,000, fully remote work, and opportunities for growth.
- Other info: Mentorship opportunities and a chance to shape best practices in CRM.
- Why this job: Make a real impact on multi-brand communications in a collaborative environment.
- Qualifications: Experience in CRM and email marketing, with strong analytical and creative skills.
The predicted salary is between 55000 - 55000 £ per year.
We’re working with a fast growing technology business to recruit a Senior CRM & Email Marketing Manager to join their digital marketing team. This is a fantastic opportunity to take ownership of CRM communications, lifecycle marketing, and automation across a complex multi brand environment. This role will suit someone who enjoys combining creative campaign execution with technical CRM expertise, and who thrives in a collaborative, fast paced environment.
The Role
- You'll be responsible for shaping and delivering CRM and email communications across multiple customer touchpoints, helping to drive engagement, improve conversion, and optimise customer journeys.
Key Responsibilities
- Building and executing high performing email campaigns, newsletters, nurture journeys, and automated communications.
- Creating visually engaging and professional email content aligned to brand standards.
- Developing and optimising CRM automations, segmentation strategies, and customer journeys.
- Managing web forms, CRM integrations, and data capture processes.
- Overseeing email communications calendars across multiple brands and audiences.
- Analysing campaign performance and using insights to improve engagement, conversion, and deliverability.
- Working closely with data, creative, web, and marketing teams to coordinate communications activity.
- Supporting and mentoring a small team while helping shape CRM best practice.
About You
- Proven experience within CRM, email marketing, or marketing automation roles.
- Strong hands on experience building customer journeys, workflows, and automated campaigns.
- Experience with platforms such as ClickDimensions, MS Dynamics, Salesforce, HubSpot, Dotdigital, Klaviyo, or similar.
- Strong understanding of segmentation, personalisation, deliverability, and optimisation.
- Confident creating polished email campaigns with a good eye for design and layout.
- Strong copywriting skills across email and short form campaign content.
- Comfortable working across multiple projects and managing competing priorities.
- Analytical mindset with experience reporting on campaign performance and improving results.
- Experience mentoring or managing team members would be beneficial.
What’s on Offer
- Salary up to £55,000 with flexibility for exceptional candidates.
- Fully remote role with occasional meet ups.
- Opportunity to work across multiple brands and large scale customer journeys.
- High ownership role with genuine influence across CRM and customer communications.
- Collaborative and ambitious team environment with strong growth plans.
Interested? Please apply or get in touch with Dom for a confidential conversation.
Senior CRM & Email Marketing Manager in London employer: Artis Recruitment Ltd
Contact Detail:
Artis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM & Email Marketing Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior CRM & Email Marketing Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best email campaigns and CRM strategies. This will give potential employers a taste of what you can bring to the table, especially in a fast-paced environment.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of CRM platforms like Salesforce or HubSpot. Be ready to discuss how you've used these tools to drive engagement and optimise customer journeys in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our collaborative team.
We think you need these skills to ace Senior CRM & Email Marketing Manager in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your proven experience in CRM and email marketing. We want to see how you've built customer journeys and automated campaigns, so don’t hold back on the details!
Be Creative with Your Content: Since this role involves creating visually engaging email content, let your creativity shine through in your application. Use examples of past campaigns that showcase your design skills and copywriting prowess.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Senior CRM & Email Marketing Manager role. We love seeing candidates who take the time to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Artis Recruitment Ltd
✨Know Your CRM Tools
Make sure you’re well-versed in the platforms mentioned in the job description, like ClickDimensions, MS Dynamics, or HubSpot. Be ready to discuss your hands-on experience with these tools and how you've used them to build customer journeys and automate campaigns.
✨Showcase Your Campaign Success
Prepare specific examples of high-performing email campaigns you've executed. Highlight the strategies you used for segmentation and personalisation, and be ready to discuss the results, such as improved engagement and conversion rates.
✨Demonstrate Your Creative Side
Since this role combines creativity with technical skills, bring along examples of visually engaging email content you've created. Talk about how you align your designs with brand standards and how you ensure your copy is compelling and effective.
✨Be Ready to Collaborate
This position thrives in a collaborative environment, so be prepared to discuss how you’ve worked with cross-functional teams in the past. Share experiences where you coordinated with data, creative, and marketing teams to achieve campaign goals.