IT Manager

IT Manager

Pontypridd Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a small IT team and oversee enterprise applications while driving digital transformation.
  • Company: Join a market-leading organisation based in Pontypridd, focused on innovation and growth.
  • Benefits: Enjoy hybrid work options and the chance to shape cutting-edge technology initiatives.
  • Why this job: Make a real impact by championing AI and automation in a dynamic environment.
  • Qualifications: Strong IT management experience and a degree in IT or Computer Science required.
  • Other info: Ideal for those passionate about digital innovation and eager to lead in a high-impact role.

The predicted salary is between 43200 - 72000 £ per year.

IT Manager required by our market leading organisation based in Pontypridd on a hybrid basis. Our client needs an experienced IT Professional with a passion for applications management and cutting-edge digital innovation. You will help shape and lead the next phase of digital transformation within a growing and ambitious organisation. This is an exciting opportunity to make a real impact—leading a small, capable IT support team, overseeing enterprise applications, and championing the use of AI and automation to improve business processes and performance.

Key Responsibilities Include:

  • Manage and mentor a small team of IT Technicians.
  • Oversee the daily operation of the IT service desk, ensuring prompt issue resolution and strong user satisfaction.
  • Track and report on IT performance metrics and service levels.
  • Work closely with senior stakeholders to align IT strategies with broader business goals.
  • Lead the design, development, and ongoing support of enterprise applications.
  • Ensure systems meet evolving business requirements and support operational efficiency.
  • Develop and implement a roadmap for digital innovation and automation.
  • Identify and lead initiatives to streamline workflows using AI, machine learning, and data-driven tools.
  • Pilot emerging technologies and assess potential benefits for scalability and performance.

Required Background:

  • Strong experience in IT management or applications leadership roles.
  • A background in digital automation, process improvement, or AI-based solutions.
  • Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics).
  • Excellent communication and stakeholder management skills.
  • Solid grasp of CRM systems (Microsoft CRM preferred).
  • Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk).
  • Degree in IT, Computer Science or related discipline.

The Nice To Haves:

  • Exposure to platforms such as Power Automate, UiPath, or OpenAI tools.
  • Understanding of IT service frameworks such as ITIL.
  • Relevant certifications (e.g., ITIL, PMP, CISSP) are advantageous.

Ready to lead and innovate in a high-impact role? Apply now and take the next step in your IT leadership career.

IT Manager employer: Artis Recruitment Ltd

Join our market-leading organisation in Pontypridd as an IT Manager, where you will be part of a dynamic and innovative team dedicated to digital transformation. We offer a hybrid working model, fostering a collaborative work culture that prioritises employee growth through mentorship and exposure to cutting-edge technologies like AI and automation. With a focus on professional development and a commitment to improving business processes, this role provides a unique opportunity to make a significant impact while enjoying the benefits of a supportive and ambitious workplace.
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Contact Detail:

Artis Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Manager

✨Tip Number 1

Familiarise yourself with the latest trends in digital innovation and AI technologies. Being able to discuss how these can be applied in a practical context during your interview will show your passion and expertise in the field.

✨Tip Number 2

Prepare examples of how you've successfully managed IT teams or projects in the past. Highlighting your leadership skills and ability to mentor others will resonate well with the hiring managers.

✨Tip Number 3

Research the company’s current IT strategies and any recent digital transformation initiatives they’ve undertaken. This knowledge will allow you to align your responses with their goals and demonstrate your proactive approach.

✨Tip Number 4

Network with professionals in the industry, especially those who have experience in IT management roles. Engaging with them can provide insights into the role and may even lead to referrals that could strengthen your application.

We think you need these skills to ace IT Manager

IT Management
Applications Leadership
Digital Automation
Process Improvement
AI Technologies
Robotic Process Automation (RPA)
Natural Language Processing (NLP)
Data Analytics
Team Management
IT Service Desk Operations
Performance Metrics Tracking
Stakeholder Management
CRM Systems (Microsoft CRM preferred)
Microsoft 365
Middleware Technologies (e.g., BizTalk)
Roadmap Development for Digital Innovation
Workflow Streamlining
Emerging Technologies Assessment
ITIL Framework Understanding
Relevant Certifications (e.g., ITIL, PMP, CISSP)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in IT management and applications leadership. Focus on your achievements in digital automation, process improvement, and any relevant technologies like AI and CRM systems.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital innovation and how you can contribute to the company's goals. Mention specific examples of how you've led teams or implemented successful IT strategies in the past.

Highlight Relevant Skills: Clearly outline your skills related to the job description, such as familiarity with Microsoft 365, middleware technologies, and any exposure to platforms like Power Automate or UiPath. This will show that you are well-suited for the role.

Showcase Communication Skills: Since excellent communication and stakeholder management skills are crucial for this role, consider including examples in your application that demonstrate your ability to work effectively with senior stakeholders and lead a team.

How to prepare for a job interview at Artis Recruitment Ltd

✨Showcase Your Leadership Skills

As an IT Manager, you'll be expected to lead a team. Be prepared to discuss your previous experiences in managing and mentoring teams, highlighting specific examples of how you've successfully guided your team through challenges.

✨Demonstrate Your Technical Knowledge

Familiarise yourself with the latest trends in AI and digital automation. Be ready to discuss how you've implemented these technologies in past roles and how they can benefit the organisation you're interviewing for.

✨Align IT Strategies with Business Goals

Understand the company's mission and objectives. Prepare to explain how you would align IT initiatives with their broader business goals, showcasing your strategic thinking and stakeholder management skills.

✨Prepare Questions About Digital Innovation

Show your enthusiasm for the role by preparing insightful questions about the company's current digital transformation efforts. This demonstrates your interest in the position and your proactive approach to driving innovation.

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