At a Glance
- Tasks: Manage customer queries and ensure smooth credit control processes.
- Company: Join a supportive team in a friendly work environment.
- Benefits: Hybrid working, potential for long-term contract, and a collaborative atmosphere.
- Other info: Opportunity for career growth in a dynamic setting.
- Why this job: Make a difference by helping customers while developing your skills.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Do you have credit control experience and can you work in a 12‑month fixed‑term contract? If you can work in the Emersons Green area of Bristol 2 days a week on a hybrid basis and start within the next 6 weeks, we’d like to hear from you. We need to bolster our B2C credit control function with several credit controllers to handle an ever‑increasing workload.
Responsibilities
- Understand customer queries and communicate effectively on the phone and via email.
- Be empathetic with vulnerable customers while problem‑solving and maintaining a calm approach.
- Work collaboratively within a friendly and supportive team.
Requirements
- Credit control experience.
- Excellent communication skills both over the phone and in writing.
- Strong organisational ability and keen attention to detail.
- Ability to work 2 days a week in the Emersons Green area of Bristol on a hybrid basis.
- Open to a 12‑month fixed‑term contract, which could become long‑term.
Shortlisted candidates will be contacted with further details.
Credit Controller employer: Artis Recruitment Ltd
Join a dynamic team in Emersons Green, Bristol, where we prioritise employee well-being and professional growth. Our supportive work culture fosters collaboration and empathy, especially when dealing with customer queries, ensuring you feel valued and empowered. With flexible hybrid working arrangements and opportunities for long-term career development, this is an excellent place to build your future while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on common credit control scenarios. Think about how you’d handle customer queries and tricky situations. We want you to show off your problem-solving skills and empathy during the chat!
✨Tip Number 3
Don’t forget to research the company! Knowing their values and how they operate can help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your credit control experience and relevant skills. We want to see how your background fits with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Be sure to mention your communication skills and how you handle customer queries.
Showcase Your Organisational Skills:Since attention to detail is key in this role, give examples in your application that demonstrate your organisational abilities. We love seeing how you manage your workload and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Artis Recruitment Ltd
✨Know Your Credit Control Stuff
Brush up on your credit control experience and be ready to discuss specific examples. Think about how you've handled customer queries in the past and be prepared to share those stories during the interview.
✨Communication is Key
Since excellent communication skills are a must, practice articulating your thoughts clearly. You might want to role-play common scenarios with a friend, focusing on how you would handle customer interactions both over the phone and via email.
✨Show Empathy and Problem-Solving Skills
Prepare to demonstrate your ability to empathise with vulnerable customers. Think of instances where you’ve successfully resolved issues while maintaining a calm approach, and be ready to discuss these during your interview.
✨Team Player Vibes
Since the role involves working collaboratively within a team, think about your past experiences in team settings. Be ready to share how you’ve contributed to a supportive work environment and how you can bring that same energy to their team.
