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- Tasks: Lead a dynamic HR shared services team and enhance employee experience.
- Company: Join a well-established organisation with a collaborative People function.
- Benefits: Competitive salary up to ÂŁ55,000 and hybrid working options.
- Other info: Opportunity for professional growth in a forward-thinking team.
- Why this job: Shape a key HR function and drive continuous improvement in a fast-paced environment.
- Qualifications: Proven HR operations leadership and strong knowledge of UK employment law.
The predicted salary is between 55000 - 55000 ÂŁ per year.
Artis HR are supporting a well‑established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed‑term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands‑on delivery with team leadership and continuous improvement in a fast‑paced environment.
The Role
Reporting into the Head of People Hub & ER, you’ll lead the day‑to‑day operations of the HR shared services function, managing a team of 8 and ensuring a high‑quality, efficient and employee‑focused service across the full employee lifecycle.
Key Responsibilities
- Leading and developing the HR shared services team
- Overseeing delivery of core HR services including onboarding, off‑boarding, employee data and benefits administration
- Managing workflow, capacity and SLAs to maintain a consistent, high‑quality service
- Acting as an escalation point for complex HR queries, driving root‑cause analysis and solutions
- Coaching and developing the team to build a high‑performance culture
- Driving continuous improvement, process optimisation and use of HR systems and technology
- Partnering with ER, Payroll and People Partners to ensure seamless delivery
- Ensuring strong governance, compliance and data integrity
About You
- Proven experience leading an HR operations or shared services team
- Strong knowledge of the employee lifecycle and UK employment law
- Experience managing SLAs, workflows and service delivery
- A confident leader who enjoys developing and coaching teams
- Highly organised, able to manage multiple priorities in a fast‑paced environment
- Strong stakeholder management and communication skills
What’s on Offer
- Salary up to ÂŁ55,000
- Hybrid working (2‑3 days a week in Cirencester)
- Opportunity to lead and shape a key HR function
- Collaborative and forward‑thinking People team
Additional Information: Applicants must have the right to work in the UK.
HR Shared Service Manager FTC in Cirencester employer: Artis Recruitment Ltd
Contact Detail:
Artis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Service Manager FTC in Cirencester
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show that you’re not just a fit for the role, but for the team too. Plus, it’ll give you some great questions to ask at the end!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and how it relates to the HR shared services role. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Let’s get you that HR Shared Service Manager role!
We think you need these skills to ace HR Shared Service Manager FTC in Cirencester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Shared Services Manager role. Highlight your experience in leading HR operations and managing teams, as well as any specific achievements that demonstrate your ability to deliver high-quality services.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for HR, your leadership style, and how you can contribute to continuous improvement within the team.
Showcase Your Skills: Don’t forget to showcase your skills in managing SLAs, workflows, and service delivery. Use specific examples from your past experiences to illustrate how you've successfully navigated similar challenges in a fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Artis Recruitment Ltd
✨Know Your HR Stuff
Make sure you brush up on your knowledge of the employee lifecycle and UK employment law. Be ready to discuss how you've applied this knowledge in previous roles, especially in managing SLAs and workflows.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you coached team members or improved performance, as this will resonate well with the interviewers.
✨Be Ready for Complex Queries
Since the role involves acting as an escalation point for complex HR queries, think of challenging scenarios you've faced in the past. Be prepared to explain how you approached these issues and what solutions you implemented.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Share strategies you've used to manage multiple priorities effectively, and how you ensure high-quality service delivery while maintaining compliance and data integrity.