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For Companies At a Glance
- Tasks: Build relationships with clients and turn enquiries into great outcomes.
- Company: Join a growing team in a supportive and collaborative environment.
- Benefits: Salary up to £32,000 plus 10% bonus and hybrid working.
- Why this job: Make a real impact by delivering excellent service and developing client relationships.
- Qualifications: Experience in customer service or client relationship management is essential.
- Other info: Opportunity for growth within a dynamic and expanding business.
The predicted salary is between 24000 - 36000 £ per year.
Are you someone who enjoys building relationships, helping customers, and turning enquiries into great outcomes? This is a fantastic opportunity for a Client Relationship Executive to join a growing team, focusing on inbound enquiries, developing client relationships, and delivering excellent ongoing service.
What you’ll be doing
- Respond to inbound enquiries via phone, email, and online channels
- Build relationships with clients and understand their needs
- Recommend the most suitable services and explain key benefits
- Manage the process from enquiry through to confirmed sale
- Maintain accurate client records in CRM and billing systems
- Contact existing clients to support renewals and identify additional opportunities
- Handle customer queries and complaints professionally and efficiently
- Work closely with internal teams such as Finance, AML, and Marketing
- Share feedback on client needs and trends to support business improvement
What experience you’ll need
- Experience in customer service, client relationship management, account management, or inbound sales
- Strong communication and interpersonal skills
- A confident and professional telephone manner
- Good organisational skills and attention to detail
- Experience using CRM systems and managing customer information
- A proactive and positive approach to working with clients
What you’ll get in return
- Salary up to £32,000 plus 10% bonus
- Hybrid working pattern (3 days in the office, 2 from home)
- A supportive and collaborative team environment
- A varied role combining customer relationships and inbound enquiries
- Opportunity to grow and develop within a growing business
What’s next
If you enjoy working with people, building relationships, and delivering excellent service, we’d love to hear from you. Apply now or get in touch with Dom for more information.
Client Relationship Executive in Bristol employer: Artis Recruitment Ltd
Contact Detail:
Artis Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of a Client Relationship Executive. Highlight your customer service skills and how you've successfully built relationships in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind.
We think you need these skills to ace Client Relationship Executive in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Executive. Highlight your experience in customer service and relationship management, and don’t forget to mention any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about building client relationships and how your previous experiences have prepared you for this role. Keep it friendly and professional!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase your interpersonal skills through examples from your past experiences.
Apply Through Our Website: We’d love to see your application come through our website! It’s the best way to ensure it gets to the right people. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Artis Recruitment Ltd
✨Know Your Clients
Before the interview, research the company and its clients. Understand their services and how they benefit customers. This will help you demonstrate your ability to build relationships and recommend suitable services during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for a Client Relationship Executive, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled customer queries or complaints in the past to showcase your interpersonal skills.
✨Familiarise Yourself with CRM Systems
Brush up on your knowledge of CRM systems, as this role involves maintaining accurate client records. Be ready to discuss any experience you have with these systems and how you’ve used them to manage customer information efficiently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you turned an enquiry into a sale or resolved a client issue. Use the STAR method (Situation, Task, Action, Result) to structure your responses.