At a Glance
- Tasks: Manage office operations, coordinate events, and support team logistics.
- Company: Join a fast-growing insurtech startup transforming the insurance landscape.
- Benefits: Enjoy private medical insurance, generous holiday allowance, and company stock options.
- Other info: Dynamic environment with opportunities for personal growth and learning.
- Why this job: Be part of a collaborative team making a real impact in the insurance industry.
- Qualifications: 2+ years in office management or operations, strong organisational skills, and tech-savvy.
The predicted salary is between 30000 - 40000 £ per year.
About Artificial
Help shape the future of specialty insurance. At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision-making. We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth.
You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built-in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry. We’ve just raised $45M (£33M) in Series B funding from lead investor CommerzVentures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally.
Join us, and take the chance to be a part of something that will change the landscape of insurance for generations.
About The Role
- Own day‑to‑day office operations: supplies, facilities, vendor relationships, and general upkeep
- Be the first point of contact for visitors, couriers, and building management
- Manage office budget, invoices, and expense tracking
- Coordinate with IT/People teams on new starter setup (desks, equipment, access)
- Organise team events, offsites, and socials – including any merch
- Manage meeting room bookings and calendar logistics for leadership when needed
- Handle travel bookings and logistics for team members
- Maintain health & safety compliance and office policies
- Support onboarding logistics for new hires (badges, welcome packs, desk setup)
- Liaise with landlords/building management on maintenance
- Manage relationships with external suppliers (cleaning, communication, catering, stationery, etc.)
- Flag and solve problems before they become blockers – proactively, not reactively
About You
- 2+ years’ experience in an office management, EA, or operations coordinator role, ideally in a fast‑growing startup
- Highly organised with strong attention to detail – nothing slips through the cracks
- Comfortable juggling multiple priorities and ad hoc requests
- A natural problem‑solver who takes ownership autonomously
- Excellent communicator, comfortable talking to a range of stakeholders
- Discreet and trustworthy
- Tech‑savvy – comfortable picking up new tools (Slack, Notion, calendar systems, expense platforms)
- A genuine interest in making the workplace better, not just keeping the lights on
- Thrives in ambiguity – startup pace means priorities shift, and you roll with it
We especially want to hear from you if you have
- Collaborative skills with an emphasis on product quality.
- Experience in insurtech, insurance or related industries.
- Strong problem‑solving skills.
- Experience in a distributed work environment.
Benefits
- Private medical insurance
- Income protection insurance
- Life insurance of 4 × base salary
- On‑site gym and shower facilities
- Enhanced maternity and paternity pay
- Team social events and company parties
- Salary exchange on pension and nursery fees
- Access to Maji, the financial wellbeing platform
- Company stock options managed through Ledgy
- Milestone Birthday Bonus and a Life Events leave policy
- Generous holiday allowance of 28 days plus national holidays
- Home office and equipment allowance, and a company MacBook
- Learning allowance and leave to attend conferences or take exams
- YuLife employee benefits, including EAP and bereavement helplines
- For each new hire, we plant a tree through our partnership with Ecologi Action
- The best coffee machine in London, handmade in Italy and imported just for us!
Equal Opportunity
We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments. You’re also welcome to share your preferred pronouns with us at any point.
Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts.
As part of our hiring process, we’ll carry out some background checks. These may include a criminal record check, reviewing your credit history, speaking with previous employers and confirming your academic qualifications.
Office Administrator employer: Artificial Labs
At Artificial Labs, we pride ourselves on being an exceptional employer in the heart of Greater London, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and mentorship opportunities, ensuring that our team members thrive in their careers while contributing to the exciting evolution of the specialty insurance market. With comprehensive benefits like private medical insurance and a generous holiday allowance, we provide a supportive environment where you can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Artificial Labs). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Artificial Labs. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Artificial Labs.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Artificial Labs. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Artificial Labs
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Artificial Labs to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Artificial Labs, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Artificial Labs's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
